Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Average customer rating
4
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
139
4 Stars
16
3 Stars
5
2 Stars
19
1 Star
31
80%of customers recommend this product.
(
142 out of
178)
Customer Reviews for KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Customer Rating
2
So-So quality
on November 28, 2023
Posted by: smull
from NC
This is a moderate quality cover at best, especially considering the cost. Fits properly, but was significantly faded and starting to crack at the seams after only 1 year. Will probably on last 2 seasons. I will look for an alternative in the spring.
Response from kamadojoe.comBy Customer Support, November 29, 2023
We appreciate your feedback regarding the quality of our covers. We do take pride in producing great quality covers and we hate to hear that it did not meet your specifications on the product. We would recommend completing our Contact Us form so we can provide you with a resolution. The contact us form is featured on our website under support. Again, we appreciate your feedback and will be happy to forward this information for further consideration.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Only lasted 5 months
on November 25, 2023
Posted by: RonH
from Troutville va
Purchased 5 months ago. Cover is faded and fabric unraveling. Very poor quality.
Response from kamadojoe.comBy Customer Support, November 28, 2023
Thank you for your feedback. We are sorry to hear you are experiencing these issues. A case has been created and a reperseantive will be assisting you. We are always available for immediate help through our live chat option located on our website www.kamadojoe.com
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Poor quality
on November 24, 2023
Posted by: RonH
from Troutville VA
Cover worked great for a couple of months, then started to fade and is now not waterproof.
Response from kamadojoe.comBy Customer Support, November 27, 2023
Thank you for your feedback. We are sorry to hear this. A case has been created and a reperseantive is reaching out to you. Please respond back to the support case or use our live chat option located on our website. www.kamadojoe.com
Written by a customer while visiting kamadojoe.com
Posted by: Jp13
Verified Purchase:Yes
Cover doesn't the grill if you have shelves mounted on it.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, November 22, 2023
Thank you for your feedback. Thank you for taking the time to review our product and for bringing this to our attention. We are sorry to hear that the unit is not functioning as expected. A case has been created, and a reperseantive will be reaching out. For Immediate help please use our live chat option located on our website www.kamadojoe.com
Written by a customer while visiting kamadojoe.com
Posted by: Scott B.
Verified Purchase:Yes
fits nice, sturdy, looks great.......................
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
2
Decorative piping not good
on October 1, 2023
Posted by: Cindy
from North Carolina
In less than 2 weeks the decorative red piping had already deteriorated. Does not look good at all. Works fine but looks like it’s 2 years old!!
Response from kamadojoe.comBy Customer Support, Customer Support, October 3, 2023
Thank you for your feedback. We are sorry to hear you are experiencing this issue. A case has been created, and a representative will be reaching out. Please respond back to the support case for further assistance, or you can use our live chat option for immediate help.
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Thick and Heavy Duty
on September 15, 2023
Posted by: clrknt
from Mississippi
[This review was collected as part of a promotion.] Great grill cover! It is a sturdy cover that is thick and heavy duty! Takes the rain and sun without any problem. No noticeable fading yet!
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Great cover for my Konnected Joe
on September 15, 2023
Posted by: Konnected Jay
from San Diego, CA
[This review was collected as part of a promotion.] Love this cover to protect my Konnected Joe. Fits easy and has easy to use buckles to keep it in place during windstorms. My only issue is that sometimes when I get to excited to bust out the Joe, it catches the top vent cover but it’s easily prevented if I just take it easy
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com