Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Average customer rating
4.1
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
138
4 Stars
15
3 Stars
5
2 Stars
19
1 Star
28
81%of customers recommend this product.
(
140 out of
173)
Customer Reviews for KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Posted by: Runte
from Raleigh, NC
Verified Purchase:Yes
This is a really nice grill cover. It seems to be made out of good material and it fits perfectly over my Komodo Joe.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
A+ on Design and F- Performance
on February 3, 2024
Posted by: Jneuj
from Nebraska
I'm on my second grill cover, purchased the first one and warranty replacement on the second. Both looked amazing out of the box and like others have said within a few short months it's junk. Every part of the cover is sun faded and the red piping is now either white or frayed and gone. Love the Kamado Joe but loathe the terrible cover.
Response from kamadojoe.comBy Customer Support, February 6, 2024
We appreciate your feedback regarding the quality of our covers. We do take pride in producing great quality covers and we hate to hear that it did not meet your specifications on the product. We would recommend completing our Contact Us form so we can provide you with a resolution. The contact us form is featured on our website under support. Again, we apprecitate your feedback and will be happy to forward this information for further consideration.
Written by a customer while visiting kamadojoe.com
Posted by: Tom A
from Orange County, CA
Verified Purchase:Yes
Great construction and look. Very happy with the protection and quality of the cover. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
2
So-So quality
on November 28, 2023
Posted by: smull
from NC
This is a moderate quality cover at best, especially considering the cost. Fits properly, but was significantly faded and starting to crack at the seams after only 1 year. Will probably on last 2 seasons. I will look for an alternative in the spring.
Response from kamadojoe.comBy Customer Support, November 29, 2023
We appreciate your feedback regarding the quality of our covers. We do take pride in producing great quality covers and we hate to hear that it did not meet your specifications on the product. We would recommend completing our Contact Us form so we can provide you with a resolution. The contact us form is featured on our website under support. Again, we appreciate your feedback and will be happy to forward this information for further consideration.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Only lasted 5 months
on November 25, 2023
Posted by: RonH
from Troutville va
Purchased 5 months ago. Cover is faded and fabric unraveling. Very poor quality.
Response from kamadojoe.comBy Customer Support, November 28, 2023
Thank you for your feedback. We are sorry to hear you are experiencing these issues. A case has been created and a reperseantive will be assisting you. We are always available for immediate help through our live chat option located on our website www.kamadojoe.com
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Poor quality
on November 24, 2023
Posted by: RonH
from Troutville VA
Cover worked great for a couple of months, then started to fade and is now not waterproof.
Response from kamadojoe.comBy Customer Support, November 27, 2023
Thank you for your feedback. We are sorry to hear this. A case has been created and a reperseantive is reaching out to you. Please respond back to the support case or use our live chat option located on our website. www.kamadojoe.com
Written by a customer while visiting kamadojoe.com
Posted by: Jp13
Verified Purchase:Yes
Cover doesn't the grill if you have shelves mounted on it.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, November 22, 2023
Thank you for your feedback. Thank you for taking the time to review our product and for bringing this to our attention. We are sorry to hear that the unit is not functioning as expected. A case has been created, and a reperseantive will be reaching out. For Immediate help please use our live chat option located on our website www.kamadojoe.com
Written by a customer while visiting kamadojoe.com
Posted by: Scott B.
Verified Purchase:Yes
fits nice, sturdy, looks great.......................
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com