Customer Reviews for KAMADO JOE - Grill Cover for select Classic Joe grills - Black
Customer Rating
1
Very poor quality
on June 17, 2024
Posted by: Batwingz
Absolute crap. My original cover lasted over 3 years before finally turning grey and the red turning to pink. New cover already turning pink and mutating to a brown tint after 4 weeks exposure to sun Pitiful that the line is degrading like it is. Almost like they forgot to add the UV protection.
Response from kamadojoe.comBy Customer Support, June 18, 2024
Thank you for taking the time to review our product. We sent you an email to further assist you.
Love the Bug Joe III grill and all of the accessories it came with. The cover is super easy to put on and pull off. Smoked ribs for the first cook and they turned out great.
Good looking! Fits better than the original cover. But in less than a month it has faded very badly! I hope it doesn’t fall apart as quick !
Response from kamadojoe.comBy Customer Support, May 28, 2024
Thank you for the feedback I was able to review your case and the covers are covered for two years under the warranty. A cover was sent to you as one-time courtesy as we are outside the warranty time frame. If you have any more questions or concerns please do not hesitate to reach out to us.
My Big Joe Series 1 cover fits well, looks nice ....but only for 5 mos. The wear and fading after just 5 mos was pretty bad. Stich ribbing weathered poorly by just being outside on the patio. Fits well, but not worth the price.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, May 14, 2024
Thank you for the feedback. We are sorry to hear you are experiencing these issues. A customer support representative will be reaching out to you shortly.
Wanted to spend the extra $$ to show off the Kamado Joe name on my new kitchen island. After a little more than 4 months it looks terrible.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, May 9, 2024
We appreciate your feedback regarding the quality of our covers. We do take pride in producing great quality covers and we hate to hear that it did not meet your specifications on the product. A representative will be reaching out shortly to further assist you.