Customer reviews from bizchair.com
Emma + Oliver - Avila Wooden Platform Bed with Wooden Support Slats; No Box Spring or Foundation Required - Walnut
Average customer rating
4.6
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
12
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
0
93%of customers recommend this product.
(
14 out of
15)
Customer Reviews for Emma + Oliver - Avila Wooden Platform Bed with Wooden Support Slats; No Box Spring or Foundation Required - Walnut
Customer Rating
4
Quality platform bed but bad instructions
on August 22, 2022
Posted by: Peanut998
from New England
Gender:Male
[This review was collected as part of a promotion.] If you’re looking for a classy and sturdy platform bed, this Evelyn frame is for you. While there is a lot to love about it, please be aware that the setup instructions and assembly are a huge headache. Allow yourself some extra time and patience.
Everything comes neatly and well packaged. All of the necessary parts, tools, and instructions are included. I highly recommend unboxing all of the pieces and laying them out on the floor before you begin. Also make sure you have a large enough room to work in with plenty of floor space.
Be advised that the included instructions are not helpful. The wording isn’t very clear and the associated pictures weren’t detailed. I had to undo certain steps and reassemble the unit several times. What should have taken about 30-45 minutes took two of us an hour and a half to finish assembling it. For a quality platform bed, the instructions are not up to par.
I also recommend a second person help you assemble it. Some of the pieces are quite large and heavy. You’ll need to balance them while also trying to screw then in. It’ll take some muscle, balance, teamwork, and
plenty of patience to assemble it.
plenty of patience to assemble it.
Once assembled, however, the platform bed is very sturdy. The pieces fit sung together and doesn’t wobble. The walnut finish adds a classy touch to any bedroom. Another aspect that I love is how there is plenty of room under the frame in order to store items.
Overall, this platform bed is well made and looks great. I wish the instructions were improved to make them more clear and helpful. Aside from the headaches during the assembly, I’m very happy with this quality platform bed.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, September 7, 2022
Good afternoon! We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the detailed feedback. In life--and in business--every little detail is important. Please allow us to interact with you to address all of your concerns by reaching out to us at customerfeedback@belnick.com. Please reach out if there is anything you need in the future! Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
4
Beautiful, but not without a couple hiccups.
on July 17, 2022
Posted by: Sharon W
from Vernon, NJ
[Employee of belnick] This bed frame is solid, sturdy and very nice looking. We did have to drill a few holes and make some adjustments in order to assemble it correctly. A few of the pre drilled wholes were improperly placed. Not a big deal, but it was not able to be assembled as it came out of the box.
I would recommend this to a friend!
Response from bizchair.comBy AR, Customer Care, July 18, 2022
Dear Valued Customer, it is because of customers like you that we continue to improve as a business! We’re sorry your experience didn’t match your, or our, expectations. It was an uncommon instance, and we’ll do better in the future. Thank you for reaching out to us. Please let us know if we can do anything else for you!
-Customer Care(AR)
-Customer Care(AR)
Written by a customer while visiting bizchair.com
Customer Rating
5
Very sturdy
on August 22, 2022
Posted by: kculwell86
[This review was collected as part of a promotion.] This bedframe came just in time for my 3 year old to make the transition from a toddler bed to a regular bed. And this bed is absolutely perfect! It is low enough to the floor for her to be able to crawl into it and also not too far off the ground in case she accidentally falls out of bed during the night. Putting this frame together was pretty simple. I did get hung up on some directions but once I figured those out, it was smooth sailing. The frame is very sturdy and absolutely gorgeous. 10/10 would reccomend especially for little ones getting their first "big bed"
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, September 7, 2022
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your experience. Always remember that customerfeedback@belnick.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. We look forward to the next time we’re able to serve you. Have a wonderful day! Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Excellent Frame!
on August 22, 2022
Posted by: MikeP
from Elmira, NY
Gender:Male
[This review was collected as part of a promotion.] I absolutely love this bed frame! It’s extremely solid and the wood is quality, and durable! The sleek, modern design gives it a nice updated look in our bedroom. It was easy to put together, and it feels great!
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, September 7, 2022
Thank you for your kind words, Mike. We’re grateful for your feedback. It’s our pleasure to provide the best possible service and products to our customers, and we’re glad that this commitment was reflected in your experience. Reviews are very important to the public and to us. As a company, we really appreciate hearing from you. Please allow us to get to know you and serve your needs by reaching out to us at customerfeedback@belnick.com. Have a wonderful day! Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Very sturdy
on August 22, 2022
Posted by: Duck1
from Michigan
Gender:Male
[This review was collected as part of a promotion.] This bed is sturdy. Its simple yet modern. I'm a big guy 6 foot 3 300 pounds and it holds me just fine. It was very easy to assemble. You don't need a box spring mattress under it either, just the mattress. It makes it look more sleek that way too
I would recommend this to a friend!
Response from bizchair.comBy JJ, Customer Care, August 22, 2022
Wow! Thank you for explaining exactly why this bed is a good fit for you. Your experience with this product will assist others in making their selections. Always remember that customerfeedback@belnick.com will put you in direct contact with our representatives who are eager to assist you in every way possible should you ever need to contact us. Have a good day! Customer Care (JJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Sleeping soundly
on August 22, 2022
Posted by: Corrina47
from Garnet Valley, PA
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this Flash Furniture wooden bed frame. Our mattress fit perfectly with it. It's a very strong and sturdy wooden bed frame that I feel will last for years to come. I would highly recommend this Flash Furniture Wooden Bed Frame to anyone who is looking to purchase a great wooden bed frame.
I would recommend this to a friend!
Response from bizchair.comBy JJ, Customer Care, August 22, 2022
Corrina, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. In life--and in business--every little detail is important. Please allow us to interact with you to address all of your concerns by reaching out to us at customerfeedback@belnick.com. All the best, Customer Care (JJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Perfect!
on August 22, 2022
Posted by: tdjhurley
from Norman Ok
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this new bed frame. It was very easy to assemble and seems very sturdy. We have been using it over a month now and I have 0 complaints. It is high enough to store stuff underneath but yet low enough for our dogs to still jump up on to the bed.
I would recommend this to a friend!
Response from bizchair.comBy JJ, Customer Care, August 22, 2022
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right especially when the dogs are happy too! We realize that reviews are powerful tools in developing widespread trust in the marketplace. We also know that personal communication gets to the heart of your individual concerns. You may always reach out to us directly at customerfeedback@belnick.com. Have a great day! Customer Care (JJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Nice!
on August 22, 2022
Posted by: Jan0034
from Chicago, Illinois
Gender:Female
[This review was collected as part of a promotion.] My grandson moved up from a bunk bed to the Belnick Twin Size Platform Bed and has been in heaven for the last several months. Has a beautiful finish, is heavy duty and well made. Looks great in his room. He loves it!
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, September 7, 2022
Hey Jan, we appreciate the fantastic review and are glad we could be of service. Reviews are very important to the public and to us. As a company, we really want to hear from you personally. Please allow us to get to know you and serve your needs by reaching out to us at customerfeedback@belnick.com. If you have any further needs or questions, please don't hesitate to contact us. Customer Care (TJ)
Written by a customer while visiting bizchair.com