Customer reviews from Samsung US
Samsung - HW-C43C 2.1 Channel Soundbar and Subwoofer with DTS Virtual:X (2023) - Titan Black
Average customer rating
4.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
22
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Samsung - HW-C43C 2.1 Channel Soundbar and Subwoofer with DTS Virtual:X (2023) - Titan Black
Customer Rating
5
Great sound
on September 26, 2023
Posted by: Delitedjs
[This review was collected as part of a promotion.] I got this to watch along with my football games and baseball. The sound is awesome and has so many great features. U can even use for video games. The bass is incredible. Get one you will love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and great sound.
on September 28, 2023
Posted by: Simple4sound
[This review was collected as part of a promotion.] Easy to set up and great sound for a simple entertainment system. First sound bar i have purchased and definitely happy with it. I would highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Drown out your wife's singing with this speaker se
on October 6, 2023
Posted by: Sararaylene
[This review was collected as part of a promotion.] This sound system picks up decibels and bass ranges that ive never heard on songs. On the flip side, i dont have to turn down the system everytime my kids yell for mommy. The samsung unit is slim enough that my curious two year doesnt mess with the device and i dont have to continuously fight cords with this system. The reciept upon purchase did NOT make me question my purchase. In fact, im glad i bought this for my family, especially during movie night. The kids have a theater feel in our living room.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
C series sound bar and Bluetooth speaker
on October 8, 2023
Posted by: Kenfree
[This review was collected as part of a promotion.] This unit sounds great in the area it was purchased for. The sound features are nice. It was easy setup. It losses Bluetooth connection often.
Value
3
Response from Samsung USBy Samsung Advisor, October 9, 2023
Hi Kenfree,
Thank you for your feedback on the C43C Soundbar. Please know we are here to help and have a few suggestions that may resolve the issues you are experiencing with the Bluetooth losing connection.
If connected via Bluetooth to the TV and the soundbar is dropping out intermittently, there are a few things to check before performing any troubleshooting:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a device that uses the same wireless frequency near the Soundbar, interference may cause some sound interruption.
4) Check all the sources on the soundbar. If the audio is dropping while watching TV, it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your C43C on the Samsung website
If the issue persists, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the C43C Soundbar. Please know we are here to help and have a few suggestions that may resolve the issues you are experiencing with the Bluetooth losing connection.
If connected via Bluetooth to the TV and the soundbar is dropping out intermittently, there are a few things to check before performing any troubleshooting:
1) The maximum wireless signal transmission distance is about 33 ft.
2) If there is a device that uses the same wireless frequency near the Soundbar, interference may cause some sound interruption.
4) Check all the sources on the soundbar. If the audio is dropping while watching TV, it could be an issue with the broadcast.
5) Also, please be sure you have the latest firmware update. You can update your firmware by using a USB device. You can find the update on the product page of your C43C on the Samsung website
If the issue persists, please contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on October 11, 2023
Posted by: ReynaMel
[This review was collected as part of a promotion.] I love the sound system on this speaker system. Bass booms, sleek controller which is easy and simple to use! Definitely would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrades your experience
on October 14, 2023
Posted by: Curtis
[This review was collected as part of a promotion.] Great for watching movies, definitely upgrades your TV watching experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall grade
on October 18, 2023
Posted by: Samsung1echosystem
[This review was collected as part of a promotion.] Love this product, but when watching blueray movies dialog dilvery voice get low compared to movies background music. Other that worked very well .
Value
4
Response from Samsung USBy Samsung Solutions, October 18, 2023
Samsung1echosystem,
Thank you for sharing your review of the HW-C43C soundbar.
Please know that some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV or soundbar. Also, check the cable connection between an external device and the TV or soundbar and then try cable connection again.
You can also try using the Voice Enhance Mode optimizes the equalizer to maximize voice clarity.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for sharing your review of the HW-C43C soundbar.
Please know that some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV or soundbar. Also, check the cable connection between an external device and the TV or soundbar and then try cable connection again.
You can also try using the Voice Enhance Mode optimizes the equalizer to maximize voice clarity.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds like I'm in a theater
on November 2, 2023
Posted by: Lovetoshopiguess
[This review was collected as part of a promotion.] Movies and games plus music
Is what I us my device for. Everyday as soon as I get home from work.
Is what I us my device for. Everyday as soon as I get home from work.
Value
5
Written by a customer while visiting Samsung US