Customer reviews from travelpro.com
Travelpro - Platinum Elite Hardside Expandable Spinner Wheel Luggage TSA Lock Hard Shell Polycarbonate Suitcase - Shadow Black
Average customer rating
4.6
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
88
4 Stars
11
3 Stars
10
2 Stars
3
1 Star
2
Customer Reviews for Travelpro - Platinum Elite Hardside Expandable Spinner Wheel Luggage TSA Lock Hard Shell Polycarbonate Suitcase - Shadow Black
Customer Rating
5
I love Travelpro.
on July 10, 2023
Posted by: Inez M.
Perfectect size, beautifully crafted and easy to handle. I like the interior and the zippered sections as well as the battery pouch.
Written by a customer while visiting travelpro.com
Customer Rating
4
So far so good
on August 12, 2023
Posted by: Madison H.
It’s a good carry on hard case. I’ve only made 2 trips with it and it’s been fine. I am worried about durability. My other recent TravelPro purchases have not held up as well as their older products. The only compartments are 3 flat zipper slots on interior covers - they are pretty small. There could have been a fourth one but for some reason that space is not utilized. The rollers are good. My normal carry on is a 2 wheeled TravelPro. Not sure if I like this better or not - it’s different rolling it upright than pulling behind. Case fits nicely in the overhead so far but I have not flown on a smaller regional jet yet. Definitely will not fit under the seat in front of you. I have a 3 week international business trip with 12 different flights coming up - haven’t decided if this is the bag to replace my slightly smaller bag with its exterior pockets yet. I will mention that the TravelPro backpack that I replaced with another similar TravelPro backpack has not held up - in the market for another and am exploring TravelPro alternatives this my 4 stars. TravelPro is not the same quality as 10 years ago.
Written by a customer while visiting travelpro.com
Customer Rating
5
Love it
on August 14, 2023
Posted by: Miriam S.
Packs really great. Love the two sides compartment instead of the one deep one. Light construction and easy to put into the overhead bin.
Written by a customer while visiting travelpro.com
Customer Rating
3
Nice suitcase, difficult customer service
on September 16, 2023
Posted by: Joe K.
I’ve ordered the platinum electric hardside compact carry on and it arrive quickly and in good condition. Unfortunately the bag is too small and I want to exchange for the next size up. Put in a return ticket on travel pro website and have not heard back in two weeks. Also, seems like the customer service phone has been disabled and there is no way to contact the company.
Written by a customer while visiting travelpro.com
Customer Rating
5
Travel Pro - Complete your set today!!!
on September 26, 2023
Posted by: Jarone A.
This purchase was to complete our set of Platinum Elite luggage for my self and my Wife.
For the record, I purchased two Carry-on pieces. One in Mettallic Sand and one in the True Navy Blue colors.
Written by a customer while visiting travelpro.com
Customer Rating
4
Haven't used it for travel
on September 26, 2023
Posted by: Jacqueline M.
Haven't used it for travel yet but appears to be as expected.
Written by a customer while visiting travelpro.com
Customer Rating
5
Perfect carry on
on October 4, 2023
Posted by: Nancy D.
Perfect for weekend or two day business trip. Challenging with more than one pair of shoes. Rolls well on cobblestones carpets and looks and feels light. I like having the charging combo but you still need your own brick it just has wires for the hook up. I resorted to TravelPro in lieu of RIMOWA for cost and design. I like the net bags in the zip part for laundry or gym clothes.
Written by a customer while visiting travelpro.com
Customer Rating
5
Used as carryon to Italy
on October 9, 2023
Posted by: Kathy C.
Used as carryon to Italy and love it!! Wheels roll so easily and packing with compressions cubes works out great. Expanded for trip home of course! Great bag! Highly recommend
Written by a customer while visiting travelpro.com