I just used my new suitcases for the very first time only to discover that two of the zipper pulls were missing from my large suitcases when I arrived at my destination! This makes it extremely difficult to open and close the suitcase. Everything else about the suitcases is great but how can I recommend a product whose zippers cannot endure even one trip?
No, I would not recommend this to a friend.
Response from travelpro.comBy JH, Consumer Support, November 20, 2019
It was a pleasure speaking with you today, your order has been processed your number is 2030771. Please allow 3-5 business days for delivery. Your bag has a worry free warranty If you need additional assistance you may call us toll free at 1.800.741.7471. Our agents are available to serve you Monday through Friday from 9:00 a.m. to 5:30 p.m. EST.
Warmest Regards, Travelpro Consumer Support jh
Written by a customer while visiting travelpro.com
This suit case really is great. It’s huge, but practical! It made my 2 week business trip a breeze. I didn’t have to do laundry once... in fact, I’ve been back for 3 weeks and am still living out of my suitcase! It’s huge!
I would recommend this to a friend!
Written by a customer while visiting travelpro.com
The wheels are best ever. The warranty is the main reason for purchasing.
I would recommend this to a friend!
Written by a customer while visiting travelpro.com
Customer Rating
5
Platinum Elite- Quality that earns its keep.
on September 23, 2019
Posted by: RobC
from Brooklyn, N.Y.
Gender:Male
Generally, large luggage tends to be quite heavy. Our bag certainly was. The thing that stands out to me is how easy this luggage is to handle. A child could handle it- if tall enough. Also, the suiter operated flawlessly- as others have said. Even though we packed six times on our trip- we never had to iron items from the suiter. That matters. Also, interior pockets are excellent quality and well conceived. I build high quality things for a living- I highly recommend this luggage. It replaces a Travelpro bag that lasted about 12 yrs.
I would recommend this to a friend!
Written by a customer while visiting travelpro.com
Since we are traveling more often after retirement, I decided to upgrade our old, dilapidated suitcases. What a difference! We now own four Elite suitcases of different sizes and will be adding a fifth. They glide through the airports and easily pack. Pricy, but a great product.
I would recommend this to a friend!
Written by a customer while visiting travelpro.com
We travel about once a week. This bag is what it claims to be, nothing fancy or super hip designer-name-wise, but for regular travelers, it is perfect.
I would recommend this to a friend!
Written by a customer while visiting travelpro.com