Customer reviews from travelpro.com
Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Vintage Grey
Average customer rating
4.6
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
715
4 Stars
133
3 Stars
72
2 Stars
35
1 Star
13
96%of customers recommend this product.
(
47 out of
49)
Customer Reviews for Travelpro - Platinum Elite Softside Expandable 21" Carry On Spinner - Vintage Grey
Customer Rating
5
The quality and attention to
on January 2, 2022
Posted by: Neil W.
The quality and attention to detail are obvious. I find it easier to pull on two than four wheels. Each of us will probably find a different way to maximize the benefits of this bag.
Written by a customer while visiting travelpro.com
Customer Rating
4
Refunded but will consider again in the future
on January 2, 2022
Posted by: Jester
To be transparent, I returned my luggage because I found out soft luggage is not for me, but here's why I rate them 4 stars:
1. Customer service is excellent, no hassle return policy. This is a must, because the luggage industry is very competitive
2. Luggage was high quality, wheels glided smoothly, handles felt solid, well thought of
2. Luggage was high quality, wheels glided smoothly, handles felt solid, well thought of
I might not have bought this time but will I recommend Travel Pro when friends/family look for soft luggage? YES!
Will I reconsider Travel Pro in the future if I want to try soft luggage again? YES!
Will I reconsider Travel Pro in the future if I want to try soft luggage again? YES!
Written by a customer while visiting travelpro.com
Customer Rating
3
Good design. Poor execution
on January 4, 2022
Posted by: Joseph W.
Design great. Phone charger won’t work. Way too much money for things not to work.
Written by a customer while visiting travelpro.com
Customer Rating
5
Couldn't find this quality of
on January 4, 2022
Posted by: Adam O.
Couldn't find this quality of a bag at local retail stores so was glad to see the quality when it showed up. Good space inside and plenty of pockets for separation during packing.
Written by a customer while visiting travelpro.com
Customer Rating
5
Beautiful bag
on January 8, 2022
Posted by: Rose
Who knew luggage could be so good looking? LOVED the looks of this bag. The wheels are amazing! I had to literally SPRINT through Salt Lake City airport to make a connection, and this flew along with me, without a single hitch or wobble.
The only drawback I found - it was very difficult to get in and out of the smaller overhead bins on the smaller domestic jets when it was packed full. For this reason I returned for the hard-sided version. (I also realized I liked the 2 sided packing you can do with the hard side—personal preference)
Recommend!
The only drawback I found - it was very difficult to get in and out of the smaller overhead bins on the smaller domestic jets when it was packed full. For this reason I returned for the hard-sided version. (I also realized I liked the 2 sided packing you can do with the hard side—personal preference)
Recommend!
Written by a customer while visiting travelpro.com
Customer Rating
5
this is a stellar carry-on
on January 25, 2022
Posted by: danielle o.
this is a stellar carry-on -- it is light and sturdy and adequately roomy!
Written by a customer while visiting travelpro.com
Customer Rating
5
Excellent carry-on!
on February 2, 2022
Posted by: Maryann B.
I purchased this in navy. Lightweight, roomy. Includes several pouches for smaller items.
Written by a customer while visiting travelpro.com
Customer Rating
5
Awesome first impressions, worth the price!!!
on February 9, 2022
Posted by: Mark K.
Absolutely what I expected from high end luggage, can’t think of what else you may need. Will explore possible add ons for additional clothing within (t-shirts, shorts, etc). We are overall very pleased with purchase. One very small thought, the wheels are so good, will easily roll away on any small grade, could you look to add some sort of quick wheel brake/lock?
Written by a customer while visiting travelpro.com