Customer reviews from lg.com
LG - 20.5 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless-Steel
Average customer rating
4.4 out of 5
4.4
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
4
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
71%of customers recommend this product. 
(
5 out of 7
)
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Customer Reviews for LG - 20.5 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless-Steel
Customer Rating
5 out of 5
5
Great Refrigerator
on April 26, 2010
Posted by: KC
from San Diego
It's beautiful and very functional. I love it. The only negative is that they back of the shelves don't go all the way to the back of the refrigerator, so you lose a bit of space. This is important for a cabinet depth, where space is minimized to begin with.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
Cons: the shelf depth
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Satisfactory
on June 15, 2010
Posted by: y2kc5oh
from Chciago
There were initial quality problems with this unit. The freezer drawer did not align and ruined food in the refrigerator as a result. The ice maker is sub-standard. On the positive side, it looks nice and having two freezer drawers is great.
Pros: Style/Design, easy to use
Cons: poor quality
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this refrigerator
on June 15, 2010
Posted by: Biller
We bought a second home at lake Tahoe and put this refrigerator up there. I absolutely love it. It's the best refrigerator I have ever used - it's convenient the way it's layed out. I love it!!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Beautiful Appliance
on June 25, 2010
Posted by: ck5151
from Midland TX
I researched for about 4 mos before buying this fridge for my new home. One of the features I wanted was "energy star" savings, so that influenced my decision to buy this model, even though it was pricy. After about 6 mos of use, I received a letter from LG letting me know that their "energy star" rating had been overstated and I would be compensated for the additional monies spent on electricity (on a yearly basis). My first check was about $15.00!!! The second check was $11.00!!! I almost wish they'd never told me! Other than that, this fridge is really a beautiful addition to my kitchen.
Pros: Style/Design, easy to use, Features/Settings
Cons: Value, not "energy star" rated as advertised
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love it!
on October 25, 2011
Posted by: cowgirl
We replaced a fully functioning side by side for this refrigerator. The double doors and the two drawers are wonderful. Would buy it again in a flash.
Pros: Style/Design
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Nice French door Refrigerator
on January 20, 2015
Posted by: jpjgabby
from Urbandale, IA, USA
It has beautiful style, and works great. Ice maker and water work good, as long as you replace the filter every 6 months.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Work good
on January 2, 2021
Posted by: Mimigbe
from River ridge, Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] It don't has a self defrost and it gets stuck on what you means the freezers don't stay cold and that ice maker don't work I had issues with it a few times a year and I purchased it in 2012 and now I have to replace it because it keeps doing it at least once or twice a month .other than that it lasted .had a repair man come out this month and he said it can not be repaired so get rid of it and don't recommend to get L G
Pros: Style/Design
I would recommend this to a friend!
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com