Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone 14 Pro 128GB Unlocked - Deep Purple
Average customer rating
4.2 out of 5
4.2
(61 Reviews)
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
41
4 Stars
7
3 Stars
5
2 Stars
3
1 Star
5
81%of customers recommend this product. 
(
39 out of 48
)
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Customer Reviews for Apple - Refurbished Excellent - iPhone 14 Pro 128GB Unlocked - Deep Purple
Customer Rating
3 out of 5
3
Please sell complete phone
on November 26, 2023
Posted by: SharT
Verified Purchase:Yes
To my surprise the package does not carry a charger nor complimentary headphones. How am I suppose to charge the phone. I am thinking of android in my next upgrade
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Unimpressive upgrade.
on November 28, 2023
Posted by: Hurbluhdurburbluhshur
from Chicago, IL
Verified Purchase:Yes
Meh. Not impressed. Just hope it will last me like my previous iPhone did.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Process to get a phone was a real hassle.
on January 3, 2024
Posted by: Sadguy Aloneman
from Earthe
Verified Purchase:Yes
Phone has a pinkish hue that I can't get rid of. Setting up was a nightmare at the store. They wanted me to drive back 45 minutes for a mistake they made. Had to text a picture of my license and it seemed real scammy, and when I said that the person at the store hung up on me. All in all a bummer of an experience.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Worst iPhone to Date
on June 30, 2023
Posted by: Tater5105
from Ketchikan, AK
I’ve been using iPhones for many years. Always waits a couple generations to upgrade. My family upgraded to this phone from our 12 Pro Maxs. While it’s a fine phone, we have come to discover the service reception is substantially less than from our previous phones. At most times in places where we had lightning fast reception with our previous iPhones we now have very poor reception with this model. I’ve never regretted upgrading to a new iPhone until this model. I would gladly take back our 12 Pro Maxes over this phone any day and I wish we could.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
I miss my Samsung Galaxy…
on June 26, 2023
Posted by: alpineechoes43
from Portland, OR
I really wanted to love my new iPhone 14 Pro. I had been a Samsung Galaxy user for at least 12 years or more and resisted switching to Apple until I bought a MacBook and wanted a seamless integration between devices. In the beginning I was happy with the switch, I love the solid and sleek build of the phone and ease of setup. Now, 4 months later, I hate this thing. It makes unwanted phone calls constantly (don’t even look at your recent call list unless you want it to randomly call one of the listed numbers if you lightly touch anywhere near the screen or set the phone down). I can’t read news articles without it jumping around to other pages or resetting to the top of the page if I scroll even the tiniest bit towards the left or right. I get stuck inside apps with no way out because the ‘back’ function or swipe gestures are so inconsistent. I never used to get angry at my Android, it was consistent and predictable and just worked. I’m going back to the store this week to switch back. Would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Iphone 14 pro
on October 2, 2023
Posted by: Raquel12
from New Mexico
Verified Purchase:Yes
I like the phone so far; we will see how it goes.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
A phone as a phone.
on March 15, 2023
Posted by: Dinozavrus
Switched from android. When I switched from android to mac, there really was a difference in speed, m2 is fast rendering, battery lasts 15-18 hours etc. As for the phone, it didn't evoke any emotions at all. Overall, a good phone, with good camera and display mobilespecs. But the price is appropriate. I do not really understand these crazy people who drool and praise and are willing to bow before an iPhone. Maybe I don't understand. In terms of functionality, 2 years behind android. In my opinion, the price is unequivocally overpriced.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Phone gets hot
on August 25, 2023
Posted by: Phone gets hot
from New Jersey
Verified Purchase:Yes
Phone get hot quickly …….
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
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