Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,167 Reviews)
Rating breakdown 23,167 reviews
5 Stars
19,867
4 Stars
2,545
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great features!
on March 10, 2025
Posted by: AntSenior
[This review was collected as part of a promotion.] The audio eraser is very useful to use. Also the ai customization for photos is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The definition of awesomeness
on March 10, 2025
Posted by: TheSobsessed
[This review was collected as part of a promotion.] The new device is phoenmal. It's super smooth and quick. The screen is perfect and the feel just phenomenal. A 100% must recommend and this is coming from someone who's owned every series phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features, camera is awesome.
on March 10, 2025
Posted by: Nextgram
[This review was collected as part of a promotion.] The phone allows me to write everything thing down, specially at work. I don't need pen and paper, my phone does it all. I take pictures that are relevant to what I do at work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on March 10, 2025
Posted by: Dally01
[This review was collected as part of a promotion.] Decided yo switch from s24 ultra to s25 ultra and the phone is great more less the same. I'm not happy about the downgrade on the S Pen it was the feature that I used the most on my s24 ultra.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey Dally01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand that changes to features you have so thoroughly integrated in to your usage can cause frustration as the usage has changed. We have provided a link to an article to help you with the redesigned features of the redesigned S Pen. We have also provided a link to your complete device manual to help you with hand gestures and voice commands you can use with your device for specific functionality. We have also shared a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2025
Posted by: ThatOneGuy2222
[This review was collected as part of a promotion.] Works faster and better than the previous version. The camera features are great with great picture quality as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s 25 ultra review
on March 10, 2025
Posted by: Sullyy
[This review was collected as part of a promotion.] Experience mobile innovation with cutting-edge technology. Enjoy stunning visuals on a vibrant, expansive display. Capture professional-grade photos and videos with an advanced camera system. Unleash powerful performance for seamless multitasking and gaming. Stay connected longer with a long-lasting battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Series
on March 10, 2025
Posted by: Venom94
[This review was collected as part of a promotion.] Excellent Samsung this phone is the future, help me a lot on work and the pictures are the best, this is my first phone Ultra and this is the best of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 Ultra
on March 10, 2025
Posted by: easyjew
[This review was collected as part of a promotion.] The device has performed exceptional for the last couple weeks. Screen display is perfect, scrolling is seamless and app, document and video loading has gotten better. No complaints from me.
Value
5
Written by a customer while visiting Samsung US