Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(19,915 Reviews)
Rating breakdown 19,915 reviews
5 Stars
17,135
4 Stars
2,156
3 Stars
372
2 Stars
115
1 Star
137
87%of customers recommend this product.
(
996 out of
1,145)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
THE ULTIMATUM GOD KING OF ALL SMARTPHONES!!!!!!!!!
on August 11, 2025
Posted by: Jese52
[This review was collected as part of a promotion.] This is ultimately b the best Samsung flagship smartphone. I've ever had in my entire 20 years of existence in this planet. The Galaxy AI in this phone is straight out of this universe. I love the way how you can edit your pictures and the 1 TB version of this foe model is super practical because I can store all videos photos made. Memories and games that I want without worrying about storage problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Technological Marvel
on August 11, 2025
Posted by: B0SR0K
[This review was collected as part of a promotion.] This phone is a cheat code for any task you're facing. The addition of Gemini AI makes light work of anything you ask of it. The level of intelligence and responsiveness dwarfs other competing household AIs. The speakers are noticeably louder and clearer than the Note 9 this upgrade replaced. It truly is an upgrade in every way possible. The camera takes beautiful crisp images and records videos that really encapsulates the moments you are capturing. The battery lasts days before you will need to recharge. The screen is large and easy to work with, as is the keyboard I am using to type this out. I haven't got a single negative thing to say about this device. I paired the Galaxy Bud 3 Pros and the quality and depth of sound will please any audiophile. Samsung knocked it outta the park again with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all around!
on August 12, 2025
Posted by: Alllllpal
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is a beast—insane camera, Galaxy AI magic, and tough enough to survive without a case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Same as it ever was
on August 13, 2025
Posted by: SamsungJunky
[This review was collected as part of a promotion.] I use my phone for reading-ebooks, newspapers, magazines, manuals, technical manuals, etc.
I have tried Galaxy AI but I am not a heavy user...yet. lol
I use my phone to document, to zoom in, to record animals, buy groceries, eat at a restaurant, learn.
The S25 Ultra is a but faster than the S21 Ultra I had previously but short of that I haven't registered any major difference yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product have interesting and innovative featur
on August 16, 2025
Posted by: Poisonivy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra delivers a premium flagship experience, combining powerful performance, excellent cameras, and innovative AI features. Its bright, fluid display makes browsing, gaming, and streaming enjoyable, while the Snapdragon 8 Elite for Galaxy processor ensures smooth multitasking and fast performance across apps.
The 200MP main camera is one of the standout features, capturing crisp, detailed shots in all lighting conditions. Samsung’s new ProVisual Engine, powered by Galaxy AI, enhances colors and textures for more natural and professional-quality photos. The zoom capabilities also feel more advanced, making the phone ideal for photography and content creation.
What sets the S25 Ultra apart is Galaxy AI. From smart summaries and productivity shortcuts to seamless task automation, these features genuinely make the phone feel like a helpful assistant. Instead of just being a tool, it adapts to your needs, helping you save time and stay organized.
Battery life is dependable, easily lasting through a full day, and the sleek, durable design gives it a premium feel. Combined with Samsung’s long-term software support, the S25 Ultra is not only powerful today but built to stay relevant for years. Overall, it’s one of the most impressive smartphones available in 2025.
The 200MP main camera is one of the standout features, capturing crisp, detailed shots in all lighting conditions. Samsung’s new ProVisual Engine, powered by Galaxy AI, enhances colors and textures for more natural and professional-quality photos. The zoom capabilities also feel more advanced, making the phone ideal for photography and content creation.
What sets the S25 Ultra apart is Galaxy AI. From smart summaries and productivity shortcuts to seamless task automation, these features genuinely make the phone feel like a helpful assistant. Instead of just being a tool, it adapts to your needs, helping you save time and stay organized.
Battery life is dependable, easily lasting through a full day, and the sleek, durable design gives it a premium feel. Combined with Samsung’s long-term software support, the S25 Ultra is not only powerful today but built to stay relevant for years. Overall, it’s one of the most impressive smartphones available in 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Performance is top notch.
on August 17, 2025
Posted by: 2Tall21
[This review was collected as part of a promotion.] The S25 ultra is a boss in performance Im not a gamer but I use it for everything else and then some. I am somewhat disappointed in the s pen downgrade. I used the Bluetooth feature quite a lot on the note 20 model when taken photos. I was pretty bummed out when I tried to use it just to find out that feature had been dropped this year. Even more heartbreaking was expecting a best in class camera, and getting quality and performance closer to that of a 35mm Kodak wind up However I do love the "Galaxy AI" integration and use it multiple times throughout the course of my day. I guess all in all I feel taken and wish i would've gotten the fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is terrible
on August 18, 2025
Posted by: Dayna08
[This review was collected as part of a promotion.] I love the phone the camera quality is amazing the phone is pretty amazing that's the battery life is absolutely terrible in 2 hours it's dropped 30%
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Hi there Dayna08, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear how pleased you are with the camera quality and features of your device. We have provided links to articles to help you maximize your battery life, if the intelligent battery did not maximize automatically as intended. We have also shared links to the Samsung Support Team and warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on August 22, 2025
Posted by: DWILLS
[This review was collected as part of a promotion.] Overall, I love my galaxy s25 ultra. Sometimes it does tend to lag on certain apps or while connecting Bluetooth to something. I have had times where after having it connected in my car then get out and go walk around places and go to look at my phone and my screen will be black with a backlight.. then shut the screen back off then back on and it's fine. So, idk. A glitch I guess. Overall though, I love the speed and that its easy to use and navigate.
Value
4
Written by a customer while visiting Samsung US