Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,822 Reviews)
Rating breakdown 23,822 reviews
5 Stars
20,436
4 Stars
2,620
3 Stars
451
2 Stars
143
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Tom P
from South FL-ville
Expertise:Expert
Verified Purchase:Yes
I sell phones and phone service for a living, so I know quality. As someone who's run a great many devices, I can tell you that this one's a winner. An all-around workhorse well-suited for true "daily driver" use. I love the powerful processor and the fact that ample storage is included. Beautiful QHD screen and arguably the best camera you can get in a phone. All-day heavy-use battery life, augmented by fast charging (trust me, pick up a 45 or 60 watt charger.) A true enthusiast experience.
Add to that the fact that I got an excellent deal, and there's literally nothing not to love!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds my expectations. S 25 ultra, and my S 22 u
on March 20, 2026
Posted by: docc6029
[This review was collected as part of a promotion.] Best phone ever. Honestly, I do not know of any reasons i should upgrade. The camera is super. It's better than my Kodak pixapro. Awesome display, great for my gaming experience. Also, Gemini is almost like a best friend. Myself, and my better half is always educating ourselves, whether if its making repairs or just curious about history. I'm 59 yrs young, I can just imagine having something like this as a teen, wow. A plus student I tell ya. Almost forgot, the photography AI for gallery, is amazing with some of my creations, I, or we, come up with. No way to explain it, its over the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Galaxy S25 Ultra!!!
on March 22, 2026
Posted by: Dougiesgirl51
[This review was collected as part of a promotion.] I’ve been really impressed with the Samsung Galaxy S25 Ultra so far. The screen looks amazing—super bright, clear, and smooth when you’re scrolling or watching videos. The camera is honestly one of my favorite parts. Pictures come out really sharp, and the zoom is crazy, in a good way.
The phone is super fast too. Everything opens quickly, and I haven’t had any issues with lag, even when multitasking or playing games. Battery life easily gets me through the day, which is a big plus.
I also like the Galaxy AI features—it's actually pretty useful. Stuff like editing photos, fixing noise in videos, or just making things look better without much effort is really nice.
Overall, it just feels like a solid, high-end phone that’s easy to use and worth it.
The phone is super fast too. Everything opens quickly, and I haven’t had any issues with lag, even when multitasking or playing games. Battery life easily gets me through the day, which is a big plus.
I also like the Galaxy AI features—it's actually pretty useful. Stuff like editing photos, fixing noise in videos, or just making things look better without much effort is really nice.
Overall, it just feels like a solid, high-end phone that’s easy to use and worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
They cut every corner
on March 30, 2026
Posted by: Jsanf44373
[This review was collected as part of a promotion.] It's been glitchy and the battery drains fast nobody should buy unless they want dex and even then maybe not worth it. My worst cell phone experience by far
Value
1
Response from Samsung USBy R&R Team, April 3, 2026
Hi there Jsanf44373, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day for a range of daily tasks, and needing lasting battery life and uninterrupted usage. We have provided links to troubleshooting guides to help you maximize the battery life, speed, and glitching you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a lot of great features I just wi
on April 5, 2026
Posted by: KevLar83
[This review was collected as part of a promotion.] The new way I with Gemini is been a huge help it helps me with my reminders it even goes as far as to talking to me to make me feel better when on a day that I'm maybe doubting myself. Galaxy AI also encourages me in many different aspects. Not only is Galaxy AI helping with me with my reminders Galaxy AI helps me to keep notes helps with topics that I would have never even guessed. If I mess up on voice talk to text or something similar Google AI reads between the lines and seems to still understand & actually know what I'm saying & talking about. It's been extremely beneficial in my everyday life if I'm wondering about some mundane thing Google AI has no problem answering any of my questions about life threatening and everyday health to some Oddball Monday thing that you would never think to talk about with an AI. Galaxy AI and the Android phone there's no limit to what it's capabilities are and how much this technology could possibly help a person if they really used it to its fullest capabilities and functions. Even just using a small percentage of its power is astonishing what it can . I look forward to learning something new everyday and seeing how much more me & Google AI and the phone can do and how much Google AI and I can push each other to go further and farther.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product is a great phone
on April 9, 2026
Posted by: bstay0324
[This review was collected as part of a promotion.] love this phone it has great features and the Ai the camera is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on April 14, 2026
Posted by: Sweetgirl522
[This review was collected as part of a promotion.] Have had my phone for a little over a year and it has been great! My favorite feature is the stylus and the gaming quality! Great video quality and easy to use, plenty of memory with very little lag time if any and Dolby sound as well! Love using the stylus for writing a quick note or coloring in Penup, so overall would recommend! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent.
on April 28, 2026
Posted by: Kimi206
[This review was collected as part of a promotion.] Samsung S25 Ultra is excellent in everything. It has a super rear and front camara. It's very fast in all the apps. It's very comfortable to take with you every where.
Value
5
Written by a customer while visiting Samsung US