Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,793 Reviews)
Rating breakdown 23,793 reviews
5 Stars
20,416
4 Stars
2,613
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
The S25 Ultra is a great phone.
on April 20, 2026
Posted by: Dogs3lover
[This review was collected as part of a promotion.] I wish they would have told me the S25 Ultras pen does not work the camera.. I specifically wanted this phone.for the purpose of using the pen for pictures. Overall phone is great. The Galaxy A1 works amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on April 20, 2026
Posted by: Gemkay
[This review was collected as part of a promotion.] I have had a great experience with my phone. I would definitely recommend it to others if they asked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First galaxy in many years, switched from Moto
on April 20, 2026
Posted by: MotoToGalaxy
[This review was collected as part of a promotion.] Motorola was my brand of choice for years, until I was able to buy the galaxy s25 ultra, and genuinely mega-impressed by the phone, Galaxy AI, the camera, that it has satellite messaging capabilities if theres no service (thats crazy), the P-i-P possibilities/dual view is awesome, and the s pen is awesome. Ill be a galaxy user from here on out for sure. Looking forward to the s26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 20, 2026
Posted by: Bsracer
[This review was collected as part of a promotion.] Like the ai feature, the camera on the phone is great. The pen comes in handy all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 22, 2026
Posted by: Pinkgirl
[This review was collected as part of a promotion.] The Galaxy AI features are actually useful (finally). From helping rewrite messages to live translations and daily “Now Brief” updates, it feels like having a personal assistant built into your phone.
Streaming is AMAZING — the display is super bright, sharp, and smooth. Watching Netflix or YouTube in HDR looks incredible, and the sound is loud and clear without needing headphones.
Gaming? No lag, no overheating, just smooth performance. The graphics are crisp and the 120Hz display makes everything feel fast and responsive.
Watching movies on this phone feels like a mini theater. The screen is huge, colors are vibrant, and the black levels are deep — perfect for late-night binge sessions.
Battery easily lasts all day, even with heavy use, and fast charging gets you back up quickly.
Overall, the S25 Ultra is a powerhouse. Whether you’re into streaming, gaming, or just want a phone that does everything well — this one delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with a few q to rk
on April 24, 2026
Posted by: Barczak
[This review was collected as part of a promotion.] Better battery and the beta test has left me unable to use my nfc and Google pay.
The old pen that you could use to take pictures needs to come back and the camera needs to be more responsive.
The shutter lags and doesn't focus properly
The shutter lags and doesn't focus properly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
AI has much more capability than I had expected
on April 24, 2026
Posted by: GREENSPACEONE
[This review was collected as part of a promotion.] Galaxy AI is much more capable than I had expected it to be.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything checks out
on April 25, 2026
Posted by: Mishelmarie
[This review was collected as part of a promotion.] I use my device for personal and business. I use it for EVERYTHING!!
Value
5
Written by a customer while visiting Samsung US