Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,796 Reviews)
Rating breakdown 23,796 reviews
5 Stars
20,419
4 Stars
2,613
3 Stars
450
2 Stars
143
1 Star
171
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Excellent performance, battery, camera
on April 25, 2026
Posted by: Prkeo2
[This review was collected as part of a promotion.] Very powerful phone that can handle a lot of diverse activities. Battery easily lasts full day of use even with battery protect on maximum. This phone never slows down.
Galaxy AI has become very intuitive and capable, increasing ease of use and capabilities not previously available.
Camera is excellent and the super zoom makes for very neat moon pictures.
Galaxy AI has become very intuitive and capable, increasing ease of use and capabilities not previously available.
Camera is excellent and the super zoom makes for very neat moon pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I DON'T recomend to NO One BUY THIS GARBAGE!!!!
on April 30, 2026
Posted by: Vieve
Please Don't waist your money buying this Garbage ! this is HORRIBLE 😡 is the worst of the worst !
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Vieve, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it can be when your device is not meeting your expectations in functionality, and we would love nothing more than to help you resolve your frustrations. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team. They can assist you directly through chat with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It gets everything that matters right
on February 10, 2025
Posted by: Rassau
[This review was collected as part of a promotion.] I actually like the new physical design a lot more than I thought I would. The slight reduction in size and noticeable weight reduction make it much more manageable in the hand, and makes overall usability so much better than previous ultras. I really like the Galaxy AI features it provides too. They're actually genuinely useful tools. I especially enjoy the Now Brief giving me info on my calendar, weather, and other suggestions for my day. Its really nice just to get all that info in one place. I really enjoy the SPen, it's really the main reason I got this phone. Taking handwritten notes across samsung notes and calendar have become staples in how I organize my time and information. I personally don't mind the loss of Bluetooth S Pen, but I understand how some might. One UI 7 has been wonderful as well. No complaints whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on February 14, 2025
Posted by: Tricia
from Council Bluffs
It's fantastic
Gift
For
My boyfriend
Th
Ankle you
Gift
For
My boyfriend
Th
Ankle you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI is AMAZING
on February 16, 2025
Posted by: RunnersOnly
[This review was collected as part of a promotion.] The Real Game changer is the integration of AI in the new S25 Ultra. Not only does this phone feel amazing, it operates and transitions amazingly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am 33
on February 17, 2025
Posted by: Blaze
from Lawrenceburg TN 38464
Expertise:Intermediate
There's deals to help me out ov the hard places. Please do it do it
I would recommend this to a friend!
Features
2
Performance
2
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 25 ultra
on February 18, 2025
Posted by: Lovemy25ultra
[This review was collected as part of a promotion.] I love my new phone. It is super fast and streaming is awesome. The camera pictures are clear and beautiful. I will be using it alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade to my 8 year old galaxy s8 plus!
on February 19, 2025
Posted by: Dannyboy
[This review was collected as part of a promotion.] I'm not usually the type of person to buy a new phone every year. I got the s8 plus in 2017 & held on to it until now. That's one of the things I love about samsung's galaxy lineup is their longevity of their phones. That's why I chose to get the galaxy s25 ultra with 1tb because it's the best phone money can buy in 2025. Just like my galaxy s8 plus was the best phone in 2017 & lasted over 8 years, im confident that this is the last phone I'll buy for a while. I'm amazed by the features of this new 2025 phone & I still have a lot to learn about it. Overall I've always been pleased with samsung galaxy phones. I hope to keep this one for ever but when it's time, I will stick with samsung!
Value
5
Written by a customer while visiting Samsung US