Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,520 Reviews)
Rating breakdown 23,520 reviews
5 Stars
20,177
4 Stars
2,583
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great overall product
on April 27, 2026
Posted by: Landmam
[This review was collected as part of a promotion.] Enjoy using my S25 Ultra for everything, watching videos/ shows, using galaxy AI to look things up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product perfoms well
on April 27, 2026
Posted by: Samsungguy
[This review was collected as part of a promotion.] I have had it for a while and i have little to no issues with performance or stability .. does a great job with all the tasks and the ai is very helpful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features on the phone.
on April 27, 2026
Posted by: Lovetofish
[This review was collected as part of a promotion.] I love Samsung Ai features. Still getting used to them. I made a cool picture of my truck , can't figure out how to share it on here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, has a learning curve though
on April 27, 2026
Posted by: Samsung4thewin
[This review was collected as part of a promotion.] I have always loved the note model of galaxy phones. Except I hated the edge screen. Now that they have done away with edge screen it feels like the note 5 model. I am in love again. It feels great to hold, Im still learning new phone, ill share what I've noticed so far.
The things I had to learn:
-EDITING photos in the gallery, no longer has the remaster picture feature. Instead has AI button.
Pro: great at removing what you want
Con: does nothing else. Have to use Gemini AI specifically. Otherwise have to edit photo all yourself in gallery
-CAMERA more specifically video.
Pro: has tracking for a specific person, which will zoom in and follow them as they move.
Con: cant manually zoom in far yourself, have to using the tracking feature
-Gemini AI to edit photos, you either have to use Google messages or the Gemini app specifically. Still learning Gemini, so not much I can say yet. But so far love it.
-S Pen: not much of a difference in usage. Just color which is mat instead of chrome. No more fingers slipping easily.
-keyboard: cant change the theme from galaxy store. Have to do a whole theme change for a different look.
-Battery life is the same
-EDITING photos in the gallery, no longer has the remaster picture feature. Instead has AI button.
Pro: great at removing what you want
Con: does nothing else. Have to use Gemini AI specifically. Otherwise have to edit photo all yourself in gallery
-CAMERA more specifically video.
Pro: has tracking for a specific person, which will zoom in and follow them as they move.
Con: cant manually zoom in far yourself, have to using the tracking feature
-Gemini AI to edit photos, you either have to use Google messages or the Gemini app specifically. Still learning Gemini, so not much I can say yet. But so far love it.
-S Pen: not much of a difference in usage. Just color which is mat instead of chrome. No more fingers slipping easily.
-keyboard: cant change the theme from galaxy store. Have to do a whole theme change for a different look.
-Battery life is the same
Over all this phone has a lot more pros then cons. I upgraded from the note 20 ultra, and I dont miss my old phone. Not like when I upgraded from note 5 to note 8, I regretted that upgrade. If they would only bring back the finger scanner on the back by camera again. That was my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on April 27, 2026
Posted by: Frosty
[This review was collected as part of a promotion.] Every thing about the phone is pretty nice, even things I didn't think I would use like Galaxy Ai, but it has been something I use almost every day it nice to have. My only issue is that it seems to be picky about its cables/charger it seems anytime I use a low quality cable / low power charger, it gives me a fake moisture in charging port warning.
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5