Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,051 Reviews)
Rating breakdown 23,051 reviews
5 Stars
19,771
4 Stars
2,527
3 Stars
447
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
WiFi Override
on April 13, 2026
Posted by: MidnightBurgeristhebest
[This review was collected as part of a promotion.] The phone is a phone. My biggest problem is when you drive, or I imagine walk, past a strong wifi signal your Bluetooth will close, and then come right back up. If you're listening to an audiobook you will lose a few seconds of dialogue. The AI photo stuff is pretty cool though.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good Product Overall
on April 13, 2026
Posted by: OldMan
[This review was collected as part of a promotion.] NETWORK CONNECTIVITY: Excellent allowing network access anywhere.
BATTERY: Once you figure out all the battery charging protection settings, very good.
CAMERAS: Rear camera zooms in great but is shaky at max zoom. Front camera works very well.
AUDIO: Excellent
OTHER: Phone migration and initial setup much improved compared to previous models. Increased devices connectivity much better than previous models. AI really helps for searching, email, shopping, browsing, along with everything else you do with your phone.
BATTERY: Once you figure out all the battery charging protection settings, very good.
CAMERAS: Rear camera zooms in great but is shaky at max zoom. Front camera works very well.
AUDIO: Excellent
OTHER: Phone migration and initial setup much improved compared to previous models. Increased devices connectivity much better than previous models. AI really helps for searching, email, shopping, browsing, along with everything else you do with your phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great switch from iOS to Android
on April 13, 2026
Posted by: AlexTrappin
[This review was collected as part of a promotion.] At first I thought the switch would be hard. I had to get the best option there was to make it worth the switching. So far 7 months into ownership and I really don't have complaints. It has been very useful for work and other areas. Good phone for productivity and other areas are very strong like screen and camera quality. Battery life is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone
on April 13, 2026
Posted by: Erk1092
[This review was collected as part of a promotion.] I LOVE my Samsung Galaxy S25 Ultra! The screen is so crisp and the camera takes stunning photos! That Galaxy AI festure has so many cool options, from helping me write, editing pictures, to simple everyday tasks. I use my phone for everything. From working through my dispatching software for work, playing games at home, and watching movies while traveling.
The only thing I wish that Samsung brought into the Galaxy S25 Ultra was the S-Pen features.
The only thing I wish that Samsung brought into the Galaxy S25 Ultra was the S-Pen features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S phones for the win
on April 13, 2026
Posted by: Rowi51
[This review was collected as part of a promotion.] My S25 Ultra is the best of both worlds bringing back the Spen from the Note series phones and adding it to the S series is an excellent combination. I happy with the updates and have even started using the AI feature alot more especially when searching for info online. Love my Galaxy phones and am a long time user of them. Way to go Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 13, 2026
Posted by: Chriss25
[This review was collected as part of a promotion.] I love my s25 ultra and the Galaxy AI features ive had the s21 ultra and s24 ultra and haven't been disappointed. This phone has done great though everything ive tested it through. The picture quality is amazing and the waterproofing is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like A25 phone
on April 13, 2026
Posted by: Samsunger
[This review was collected as part of a promotion.] I PREVIOUSLY HAD GALAXY A23 ULTRA SO I WAS FAMILIAR WITH THE SERIES.
IT TAKES GREAT PICTURES. IM DURE IT HAD FEATURES I HAVEN'T EXPLORED
BUT GIVEN TIME, I EXPECT MORE
GREAT THINGS SUCH AS GALAXY AI
IT TAKES GREAT PICTURES. IM DURE IT HAD FEATURES I HAVEN'T EXPLORED
BUT GIVEN TIME, I EXPECT MORE
GREAT THINGS SUCH AS GALAXY AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone
on April 13, 2026
Posted by: JadeFaery
[This review was collected as part of a promotion.] This phone is my new favorite. I have always been a Samsung fan. These Galaxy phones keep getting better and better.
The cameras are my favorite feature as a photographer. I find myself using it daily. The colors are vibrant. The clarity of the pictures is wonderful. It has the most handy editing features. I use the Galaxy AI features quite often to help enhance scenery and portraits, and to delete undesirable objects from my photos. I like the ease of use of these features, and the tutorials are extra helpful.
What's more and what drew me to choosing this model was the stylus and the sketchbook feature. I have been learning to draw through the tutorials. I love adding them to the Notes I take; and I like to use my Notes app to organize many other things like: photo ideas, diary entries, recipes, stories, and fun links I find on the internet.
Customizing this phone is a breeze as well, and there are so many beautiful free themes to choose from I don't see how I could get tired.
Overall my favorite device I have purchased so far, and I feel like I learn new and exciting ways to use it everyday.
Value
5
Written by a customer while visiting Samsung US