Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(22,832 Reviews)
Open Ratings Snapshot
Rating breakdown 22,832 reviews
5 Stars
19,585
4 Stars
2,499
3 Stars
443
2 Stars
137
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Samsung Ultra 25
on April 13, 2026
Posted by: Moneymak3r
[This review was collected as part of a promotion.] I love the Samsung ultra phones. I do not like the voice recorder that is on the screen for calls. Can't seem to make it go away. Do like the AI features. Great phone for business use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I wish the s pen was Bluetooth like the s23 Ultra.
on April 13, 2026
Posted by: Racerdude98
[This review was collected as part of a promotion.] If I could get a new trade in for my phone I would be much more satisfied.
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on April 13, 2026
Posted by: Psyborg
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an extraordinary phone. The Galaxy AI is phenomenal. Only con thatbI have is lack of Bluetooth with the S-Pen. Other than that, great phone for the masses.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium feel Comfort of the Note
on April 13, 2026
Posted by: OGNoteFan
[This review was collected as part of a promotion.] I use my S25 Ultra as my daily driver. I have been a Samsung man since the original Note and fell in love with the Stylus. Over the years I have declined to upgrade from a note when they discontinued the line until the Stylus became integrated in the S line. The 25 Ultra has all the features I love. The Galaxy AI select feature with the stylus is very useful for search and capturing valuable information quickly. Wonderful product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features."Galaxy AI" handy.
on April 13, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] Love the "Galaxy AI" feature it is a great tool, very helpful for the everyday.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just the best of the best if is a ultra is always
on April 13, 2026
Posted by: Sge1983
[This review was collected as part of a promotion.] The best...easy to do a lot things like watch movies...anything type of shows video games watch YouTube videos
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent as always!
on April 13, 2026
Posted by: Rw1369
[This review was collected as part of a promotion.] I have loved my Galaxy series of phones forever! I can't imagine life without them. The Galaxy AI is very helpful for the laser business my wife and I have, from images to snapping pictures the phones are a game-changer! An overall well built and reliable resource right at my finger tips. The battery life is amazing, the camera is outstanding and the AI features are neverending. We paired them with the Galaxy Watch 8s.Overall love these products! Samsung has a customer for life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S25 Ultra is Better
on April 13, 2026
Posted by: soundminister
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great upgrade from the S23 Plus I carried for a couple of years. Is fast, easy to use, and smart like "Smartphones" should be. Wit the new features brought to the table by Galaxy AI, searching, filming, taking notes and even phone navigation can be spoken without using my clumsy thumbs. The screen is dynamic, sharp and adjustable. Opting for the 512gb version allows me not to worry about the storage space warnings from previous phones. The camera takes pro quality photos. I'm glad I spent a little extra to go "Ultra."
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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