Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,838 Reviews)
Rating breakdown 22,838 reviews
5 Stars
19,587
4 Stars
2,499
3 Stars
446
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Superior productivity and innovation with Galaxy
on April 13, 2026
Posted by: MLGP87
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has become an essential tool for my daily routine, seamlessly bridging the gap between professional productivity and personal creativity. I primarily use this device for work, where its processing power allows me to manage documents and multitasking without any interruptions. The integration of Galaxy AI has significantly enhanced my workflow, especially when organizing notes or using smart features to streamline communication throughout a busy day.
Beyond professional use, the device excels in high-end photography. The camera system, coupled with AI-driven enhancements, captures incredible detail and allows for sophisticated image composition that rivals dedicated equipment. I also use the device frequently for streaming high-definition content, where the display quality provides an immersive experience for movies and videos. The impact on my daily life is substantial, as it replaces the need for multiple gadgets by performing exceptionally well in every category, from heavy workloads to leisure and creative projects. The build quality and the intelligent features make it a truly versatile flagship.
Beyond professional use, the device excels in high-end photography. The camera system, coupled with AI-driven enhancements, captures incredible detail and allows for sophisticated image composition that rivals dedicated equipment. I also use the device frequently for streaming high-definition content, where the display quality provides an immersive experience for movies and videos. The impact on my daily life is substantial, as it replaces the need for multiple gadgets by performing exceptionally well in every category, from heavy workloads to leisure and creative projects. The build quality and the intelligent features make it a truly versatile flagship.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great easy to navigate through.
on April 13, 2026
Posted by: Bran001
[This review was collected as part of a promotion.] This device is a excellent phone. Its easy to learn and the Galaxy AI is a great feature is a great helper. It helps with all my photos and almost everything about the phone. I also love the built in pen feature. I can draw anytime I want from anywhere and it helps with texting. I would highly recommend this device to family or others. Excellent product. I will be staying with this company in the future. Thank you for the excellent service and devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall review
on April 13, 2026
Posted by: Crazy1
[This review was collected as part of a promotion.] Phone is great but would like larger memory storage
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features excellent battery life
on April 13, 2026
Posted by: ChrisDavid
[This review was collected as part of a promotion.] I actually use it for streaming, games, banking ,emails, texts, phone calls as well as everyday living. It is excellent on all aspects of life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality of my photos
on April 13, 2026
Posted by: Drandolph
[This review was collected as part of a promotion.] My phone is an extension of me. I use it for business and personal. I love the flexibility of using Microsoft or Google to handle all documents, meetings etc. I also purchased the AI earbuds that translate from Spanish to English for me which was a big plus for me at work. Since my first Samsung phone purchase years ago I will only purchase a Samsung product. I have started replacing my home appliances with Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Ultra 25
on April 13, 2026
Posted by: Moneymak3r
[This review was collected as part of a promotion.] I love the Samsung ultra phones. I do not like the voice recorder that is on the screen for calls. Can't seem to make it go away. Do like the AI features. Great phone for business use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I wish the s pen was Bluetooth like the s23 Ultra.
on April 13, 2026
Posted by: Racerdude98
[This review was collected as part of a promotion.] If I could get a new trade in for my phone I would be much more satisfied.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hi there Racerdude98, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when features of your device have been changed and do not align to your expectations. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual for your device for additional features available on your device like hand gestures and voice commands you can use. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on April 13, 2026
Posted by: Psyborg
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an extraordinary phone. The Galaxy AI is phenomenal. Only con thatbI have is lack of Bluetooth with the S-Pen. Other than that, great phone for the masses.
Value
5
Written by a customer while visiting Samsung US