Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,716 Reviews)
Rating breakdown 22,716 reviews
5 Stars
19,491
4 Stars
2,480
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
very handy
on April 13, 2026
Posted by: marie39
[This review was collected as part of a promotion.] love how this device is so handy.. i am into the note line but when i got into the s series i did not regret buying this.. i use this for school and bussiness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 13, 2026
Posted by: Myreview
[This review was collected as part of a promotion.] This phone has all the features that I need and I love Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Furiously Fast and Feature-Rich
on April 13, 2026
Posted by: Drakonas
[This review was collected as part of a promotion.] I have been seriously enjoying this phone. It takes anything I throw at it with ease. I have loaded 250+ apps, and the battery life still keeps going.
Galaxy AI has made things smooth out, from improvements to texting to call transcripts. I really appreciate how many features Samsung has come up with.
The Galaxy Pen opened my world to so many more cool things with my phone. I regularly take notes, doodle, and I even use it to play games at times.
I was not expecting to have a full desktop at my fingertips too. Samsung DEX blew my mind when I first tried the feature.
The camera takes stunning photos in all light levels. Though the videos have some issues with light at times. I don't take much video though, so that's fine.
I will say that the microphone for calls often seems to make my voice sound awful. I didn't have this issue with my last phone. But it's a minor annoyance.
I use this for regular YouTube streaming, and love the speakers. Best I've ever heard in a phone, and I've used a lot.
I love how the profile options and secure folder can keep my work life separate. Samsung did a good job with their Samsung OneUI. I haven't owned a Samsung before but I am pleasantly surprised.
The speeds on cellular and Wi-Fi are very awesome though.
All in all, I feel confident I'll have this as my daily driver for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable, Durable, and Easy to Use
on April 13, 2026
Posted by: JDizzle
[This review was collected as part of a promotion.] I suppose like many people today, I am on my phone a lot. With the exception of the stylus, I use almost every function of my phone much of my waking moments each and every day. Everything from checking bank balances, making payments, making online purchases, making deposits, creating documents & spreadsheets, using AI to help with writing & formatting, making and connecting several callers, researching, using Google Maps, using YouTube videos, connecting to social media, connecting with my Galaxy Watch, in addition to using personal email and 2 business email operations. My phone is my most used work device.
My phone has never failed me!
My phone has never failed me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone that ive has from Samsung so far
on April 13, 2026
Posted by: Oneviper868
[This review was collected as part of a promotion.] I use this phone for not only everyday usage, but also for my son watching videos, editing photos, ect. This phone is basically a computer in your hands. Anything I need a computer to do, this phone can do it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything
on April 13, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] The phone is truly awesome and has so many great and helpful features, like writing with the stylus or enhancing pictures with Galaxy AI. No issues with the phone at any time in the past 4 months I've had it. Really enjoying the experience.
This is my 4th galaxy and favorite so far.
This is my 4th galaxy and favorite so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI software is amazing and very easy to use.
on April 13, 2026
Posted by: SEVRIcey
[This review was collected as part of a promotion.] I use the build in AI to cut out audio from videos, clear unwanted things from photos as well as the live translation through phone calls. The whole experience in the past eight months has been amazing. every day I learn a new feature that my phone can do. From writing down to quick notes with my s pen to shortcut features with the volume buttons and power button. The camera quality is also top tier. Allowing me to film videos at the skate park and or zoom in to really find detail. Can't wait to be able to upgrade to the s26 Ultra within a few years although with the durability of the s 25 ultra i don't think I'll need to upgrade anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never misses
on April 13, 2026
Posted by: Hotmom925
[This review was collected as part of a promotion.] I have been a Samsung not just Android but Samsung girl for many years. And when they release the note series which is now the Ultra Series I have never going back. These phones have been the very top of the line each and every time.
Before the s25 Ultra specifically this phone has been a game changer. The phone is fast and it has a lot of memory. The picture quality it has been amazing! Call Quality has been phenomenal as usual with Samsung and the screen is a pleasure to view. The amount of customizations that you can do is great, but that has always been a Samsung feature that I enjoyed.
The new edition of AI on this phone has been an interesting Journey for me. But not because it's difficult to manage it's more I am not used to it. But the settings on the phone make it very easy to use make it very easy to learn should I say.
The only complaint that I have about these new models and Samsung as a whole, is that they got rid of Samsung messages. While I understand the reason for it was because it was to make the text messaging seamless through all the platforms, the inability to customize the messaging app in fun ways is very sad. So if we could figure out how to make Google messaging fun to use that would be amazing.
Value
5
Written by a customer while visiting Samsung US