Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,722 Reviews)
Rating breakdown 21,722 reviews
5 Stars
18,639
4 Stars
2,364
3 Stars
423
2 Stars
134
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
2
Poor battery life
on March 30, 2026
Posted by: Gmaof7
[This review was collected as part of a promotion.] At first the phone worked great. However within a couple of months, the battery started draining rapidly. I followed every step to reduce battery drain but nothing stopped it. Over the past few weeks no chargers are working properly and I have even had issues keeping the charger in the port. It often says slow charging or just stops charging all together. I have awakened to an almost dead phone on some mornings even though it has been connected all night. I am very disappointed. I have not been able to use Galaxy AI.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra has a lot of exceptional features.
on March 30, 2026
Posted by: Munchie
[This review was collected as part of a promotion.] I use my phone for work and personal. Its got many great features,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent performance
on March 30, 2026
Posted by: Prince101
[This review was collected as part of a promotion.] I love the galaxy AI it is part of what makes my device stand out. This product is excellent in performance,when i am gaming its top notch,while i am streaming or watching videos the quality is perfect. The camera is spectacular especially the night mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25 ultra
on March 30, 2026
Posted by: LifeBlifeing
[This review was collected as part of a promotion.] Samsung has the best products. I have had Samsung for years and have never disliked their phones. The S-pen is awesome also has a great camera and so many more features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 30, 2026
Posted by: Yari21
[This review was collected as part of a promotion.] The features are great and the functionality is highly recommended. You can manage all the application easier.
To charge is faster and stay for long period of time without charging.
To charge is faster and stay for long period of time without charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, enjoy all the stuff it can do
on March 30, 2026
Posted by: Keeter
[This review was collected as part of a promotion.] Enjoy all the perks the phone can do, great pictures and so much, I dont know about it yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on March 30, 2026
Posted by: JenniDiane
[This review was collected as part of a promotion.] Galaxy S Series phones are the best and they keep improving! Great photos ans videos! Great battery life and speed for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bloatware
on March 30, 2026
Posted by: Dens24
[This review was collected as part of a promotion.] Too much bloatware and too many updates. Other than that the phone is okay.
Value
3
Written by a customer while visiting Samsung US