Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,722 Reviews)
Rating breakdown 21,722 reviews
5 Stars
18,639
4 Stars
2,364
3 Stars
423
2 Stars
134
1 Star
162
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Best phone ive had in a while
on March 30, 2026
Posted by: Jex2121
[This review was collected as part of a promotion.] Use my phone everyday for work, games, music, and videos. Phone is very easy to use and has great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance, camera, and battery life
on March 30, 2026
Posted by: Hamidreza
[This review was collected as part of a promotion.] I’ve been using this device for a while, and I am very satisfied with its overall performance and quality. The display is bright, sharp, and very smooth, making it enjoyable for daily tasks like browsing, reading, and watching videos. Everything looks clear and responsive.
The performance is fast and reliable. Apps open quickly, and switching between multiple apps is smooth without noticeable lag. Even during heavier use, the device remains stable and efficient.
The camera produces clear and detailed photos with good color accuracy. It performs well in different lighting conditions, which makes it very useful for everyday photography.
Battery life is dependable and easily lasts through a full day of normal use. Charging is also quick and convenient.
The design feels solid and premium, and the device is comfortable to hold and use. Overall, it delivers a great user experience with strong performance, quality, and reliability. I would definitely recommend it.
The performance is fast and reliable. Apps open quickly, and switching between multiple apps is smooth without noticeable lag. Even during heavier use, the device remains stable and efficient.
The camera produces clear and detailed photos with good color accuracy. It performs well in different lighting conditions, which makes it very useful for everyday photography.
Battery life is dependable and easily lasts through a full day of normal use. Charging is also quick and convenient.
The design feels solid and premium, and the device is comfortable to hold and use. Overall, it delivers a great user experience with strong performance, quality, and reliability. I would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and camera.
on March 30, 2026
Posted by: 24Stew
[This review was collected as part of a promotion.] This features on this phone are better than any phone I have used. The camera is far and above any phone camera I ha e used. The Ai is very helpful on this phone also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality
on March 30, 2026
Posted by: LBphone
[This review was collected as part of a promotion.] For someone that is not very tech oriented, I did not have a large learning curve when switching to this phone. Although I probably don't use many of the features as others do, I find it fairly easy to use. And it has a Fantastic camera (I haven't learned all those features either), but my friends are amazed at the quality of photo that can be taken with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, bring back s pen features
on March 30, 2026
Posted by: Douwei
[This review was collected as part of a promotion.] Love the galaxy ai features, use smart edit all the time and auto cropping screenshots, love the camera features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Same phone, same issues, but costs more!
on March 30, 2026
Posted by: Mister
[This review was collected as part of a promotion.] Honestly, I truly believe the phone is great, however, like most galaxy phones it has wifi issues, connection issues, glitches and freezes. What stands out the most is the horrible battery life. I dont use galaxy AI as there are better alternatives. I use my phone for work typically and spend a lot of time on it messaging for work or taking calls. I have to charge my phone at least four time a day which was not the case with my older phone I used for the same things. Quality isnt much better than the last but I didnt expect much more from a "new phone" besides reliability phone companies typically add one new feature raise the price and give you the same phone you had before but with new advertisement. I will say regardless the price is understandable considering you have a computer in your pocket. I just wish there was something more reliable or exciting that was offered. Maybe its me but they come out with a new phone every week
By the time you get "top of the line" its old new the following week. Overall I'd say stick with an olelder model that you trust. Save your money and reduce your stress over something that doesnt meet expectations in the end. It would be a better idea in my opinion if they offered add ons to make your phone better like a "build a phone" rather than a new device every single week that breaks the bank.
By the time you get "top of the line" its old new the following week. Overall I'd say stick with an olelder model that you trust. Save your money and reduce your stress over something that doesnt meet expectations in the end. It would be a better idea in my opinion if they offered add ons to make your phone better like a "build a phone" rather than a new device every single week that breaks the bank.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The S-series continues to carry the torch!
on March 30, 2026
Posted by: CraigW
[This review was collected as part of a promotion.] Ive own Galaxy phones since the 3 series. The Note/Ultras have always been solid and the S26 Ultra in no exception. Solid phone in all aspects. The screen shows zero wear. The pen continues to be very useful. The quality of the display is as good as a 4k TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ultra
on March 30, 2026
Posted by: Deeloc1202
[This review was collected as part of a promotion.] I love my Samsung Galaxy Ultra, having the pen comes in extremely handy either for making notes on pictures or using the button on the pen to take photos. I also love the Galaxy AI feature! It's a really unique feature and helps me at work all the time! I won't get any other phone but the Samsung Ultra's, hands down the best phones out there!
Value
5
Written by a customer while visiting Samsung US