Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,767 Reviews)
Rating breakdown 21,767 reviews
5 Stars
18,673
4 Stars
2,371
3 Stars
426
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Love the my Samsung Galaxy Phones
on March 29, 2026
Posted by: Gtmcd96
[This review was collected as part of a promotion.] Galaxy AI is a joke like all AI platforms. Very unsafe and an invasion of privacy.
Ive had multiple Galaxy s series phones, I've loved everyone of them. The s25 ultra is a exact copy of my S21 ultra, beside the updated processor, an a few other things.
One of the things I dislike, is the camera lenses being 1/8 of an inch past the back of the phone, I purchased "lense glass cover/protectors" for it. Didn't use or touch the phone for a couple weeks till my screen protector/camera lenses/ and case showed up. With the hefty price tag these phone come with. Always have to protect the investment.
Another is the inability to disable an app I want
Also you can not block or disable AI (easily) and every "update" it magically resets permissions. An you have to find work arounds to partially disable it.
Another is the inability to disable an app I want
Also you can not block or disable AI (easily) and every "update" it magically resets permissions. An you have to find work arounds to partially disable it.
But all in all the Platform is amazing, cameras are flawless capturing the "moment" the screen resolution is flawless, the speed processor is stupid fast. 12/10 recommend Galaxy series phones to everyone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great investment
on March 29, 2026
Posted by: ATL1990
[This review was collected as part of a promotion.] I have been using this device for the past 3 years and it has been a great investment since. I have used it for knowledge, gaming, and orders from numerous apps. Never had a problem with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on March 29, 2026
Posted by: Redneck79
[This review was collected as part of a promotion.] This phone is amazing! It has so many different features for all walks of life. The galaxy AI feature is a life saver! No matter ones preference, this phone can definitely accommodate!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Potentially good
on March 29, 2026
Posted by: Adrilex
[This review was collected as part of a promotion.] The “Galaxy AI” S25 Ultra is one of those phones that from day one feels "perfect." Everything runs smoothly, the screen is incredibly crisp, and the cameras just always deliver, without you having to think much about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Still the king of productivity in 2026
on March 29, 2026
Posted by: MisterJ
[This review was collected as part of a promotion.] The S24 Ultra is surprisingly not an option in the device list as it boast the same suite of Galaxy AI features as the 25' and 26'.
I’ve been using my Galaxy S24 Ultra daily, and it is still the best phone I’ve ever owned. The hardware has held up incredibly well, and the flat screen is a massive improvement for using the S Pen. I use the pen constantly for signing documents and taking quick handwritten notes that the phone instantly digitizes for me.
The standout feature is definitely the Galaxy AI. I use "Circle to Search" almost every single day to find products I see in videos, and the AI photo editing tools are like magic for removing distractions from my travel photos.
Another thing I didn't realize I'd love so much is the anti-reflective screen. Even in direct sunlight, the display is crystal clear without the annoying glare you get on other phones. The battery life is also a beast—I consistently get through a full 24 hours without needing a charger, and the performance is still lightning-fast for gaming and multitasking.
If you want a phone that truly does it all, from the incredible 5x optical zoom camera to the built-in stylus, this is the one to get.
I’ve been using my Galaxy S24 Ultra daily, and it is still the best phone I’ve ever owned. The hardware has held up incredibly well, and the flat screen is a massive improvement for using the S Pen. I use the pen constantly for signing documents and taking quick handwritten notes that the phone instantly digitizes for me.
The standout feature is definitely the Galaxy AI. I use "Circle to Search" almost every single day to find products I see in videos, and the AI photo editing tools are like magic for removing distractions from my travel photos.
Another thing I didn't realize I'd love so much is the anti-reflective screen. Even in direct sunlight, the display is crystal clear without the annoying glare you get on other phones. The battery life is also a beast—I consistently get through a full 24 hours without needing a charger, and the performance is still lightning-fast for gaming and multitasking.
If you want a phone that truly does it all, from the incredible 5x optical zoom camera to the built-in stylus, this is the one to get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line absolutely the best
on March 29, 2026
Posted by: Apolloghost
[This review was collected as part of a promotion.] I have had every Galaxy series since samsung started the line I would use anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best keeps getting better.
on March 29, 2026
Posted by: Trodan
[This review was collected as part of a promotion.] I've owned every galaxy phone and the s25 ultra is my dream phone. The performance is excellent no stutter no lag just smooth fast responses that gets me in an out of tasks without a thought. The Ai is the ultimate companion,assist and that friend that knows everything and makes your life more organized and informative. I can't imagine not having galaxy Ai by my side to help me with things do in my busy life from work to home to travel. I love this phone, the stylist is a must for me signing documents or simple writing or sketches. I can go on for hours on why this has always been my device of choice but I will end this by saying if you want a phone that is really a assist, a power house and a social beast with unlimited customization and performance in a sleek beauty design then galaxy series is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for Moon Photography
on March 29, 2026
Posted by: ilie2k00
[This review was collected as part of a promotion.] This phone, the Ultra series has great range for 100x zoom when taking picture of the moon. I love that it comes out clear, and if you are outside the city lights you can really great some great star photography. Love this phone, the is one special features that I like from this phone, when you edit the pictures in Samsung Gallery if you select the for did at the bottom you get the Spot Color, which allows you to select just a few colors in the photo so yiu can have a Pop of Color which even better when using the S Pen for better selection. Love this phone so much especially for photography.
Value
5
Written by a customer while visiting Samsung US