Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(21,233 Reviews)
Open Ratings Snapshot
Rating breakdown 21,233 reviews
5 Stars
18,217
4 Stars
2,314
3 Stars
413
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,123 out of 1,302
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
So great!!
on March 28, 2026
Posted by: MomInPink
[This review was collected as part of a promotion.] User experience is next level convenient, user-friendly, and customize-able. Unmatched, and somehow unlocking even more with Galaxy AI integrations and features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product, including Galaxy AI
on March 28, 2026
Posted by: Mp12345
[This review was collected as part of a promotion.] Great phone, and Galaxy AI is great also! Definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for my personal and business use.
on March 28, 2026
Posted by: Samsung
[This review was collected as part of a promotion.] I use my device daily for my business and personal needs. Ai helps a lot with my emails and photo editing for my business.
I connect my phone to all my Samsung devices at home and work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone and features
on March 28, 2026
Posted by: Flawless
[This review was collected as part of a promotion.] This Samsung galaxy S25 Ultra is great along with the AI features which I am still getting used to, I use my phone for watching videos and playing games along with other things. One down fall about this is the stylish pen don't take photos when you hit the button anymore that's the only problem. Other than that I love it thinking about upgrading to the new Samsung Galaxy S26 Ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung been my favorite since 2008
on March 29, 2026
Posted by: Yusef94
[This review was collected as part of a promotion.] After using the S25 Ultra for over a year, I can safely say it’s one of the most reliable phones I’ve owned until I buy the next new Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone ive had by far all around
on March 29, 2026
Posted by: JPOCALYPSE
[This review was collected as part of a promotion.] The s25 ultra has it all and the ai integrated is just so fascinating from controlling home devices to adding something to your notes setting alarm or even playing a song and there's so much more it can do the phone all inalk is a really great phone I recommend anyone yo buy it you won't be disappointed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great investment
on March 29, 2026
Posted by: ATL1990
[This review was collected as part of a promotion.] I have been using this device for the past 3 years and it has been a great investment since. I have used it for knowledge, gaming, and orders from numerous apps. Never had a problem with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone!
on March 29, 2026
Posted by: Redneck79
[This review was collected as part of a promotion.] This phone is amazing! It has so many different features for all walks of life. The galaxy AI feature is a life saver! No matter ones preference, this phone can definitely accommodate!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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