Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,130 Reviews)
Rating breakdown 20,130 reviews
5 Stars
17,274
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,100 out of
1,275)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
Still need in charging system and earphones syste
on December 5, 2025
Posted by: John7993
[This review was collected as part of a promotion.] I using Samsung s25 ultra blue one from new come out after a couple months later I can't charge with cable just in Bluetooth. Earphones system also need to be better than this.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hello John7993, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you have a new device that is not operating as intended. We have provided a link to the Samsung Support Team and to your warranty information to assist you if the charging port on your device is not functioning. We would also love to hear from you again in the future with additional details regarding additional devices, and what enhancements you would like to see in future generations that are not currently available. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
overall great
on December 5, 2025
Posted by: rudyirish
[This review was collected as part of a promotion.] Streaming, gaming and pic taking all are excellent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Fold. No freezing, main screen prote
on December 5, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
Much better and more reliable than Fold. Display is clear. No freezing. Zooming works.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone!!
on December 5, 2025
Posted by: Mn6gcguy87
[This review was collected as part of a promotion.] I mostly use my phone for gaming and social media and it has amazing storage, speed, and graphics are awesome! Galaxy AI took some getting used to but I got it figured out and it's a sweet feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Nanabluehawk
[This review was collected as part of a promotion.] I love my samsung S25 ultra the battery last long it has plenty of storage and the picture are awesome . I would recommend this phone to to people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on December 5, 2025
Posted by: Happigeorge
[This review was collected as part of a promotion.] I use my phone for work. The main reason I chose this phone was for the long battery and excellent pictures.
I am 80 years old and do not use the AI so I cannot read it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The storage is incredible
on December 5, 2025
Posted by: pammyjo30
[This review was collected as part of a promotion.] I use my phone for everything; I have to have it to be able to login at work because of 2FA, I listen to music and podcasts, I read ebooks, I play games, I scroll through social media, I watch videos and full television shows, take pictures and videos, message friends, and, of course, talk on the phone. If I walk off without my phone, I honestly feel like I won't be able to get through the day. And in many ways, I can't. I've been faithful to the Samsung Galaxy line for years, and haven't been disappointed yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
OMG the best!
on December 5, 2025
Posted by: Ennoch
[This review was collected as part of a promotion.] This is definitely a FLAGSHIP phone! Everything i throw at it from apps to full games to web to documents to etc!!! Runs fast and smooth, better than any phone I've had before. The stylus works greatt when you need that extra fine precision and even with a magnetic hard case it functions perfectly. This is the first time I have actually refered a phone to other friends and family. Well done Samsung, the buds pro 3 makes this combo a must for my daily life.
Value
5
Written by a customer while visiting Samsung US