Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(20,131 Reviews)
Open Ratings Snapshot
Rating breakdown 20,131 reviews
5 Stars
17,274
4 Stars
2,184
3 Stars
388
2 Stars
126
1 Star
159
86%of customers recommend this product. 
(
1,102 out of 1,278
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
I want to try out the features. Especially the cam
on November 13, 2025
Posted by: Alwho1313
[This review was collected as part of a promotion.] I have a z folder but always liked my s24.ultra. would love to have a s 25 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device
on November 13, 2025
Posted by: Sammmy
[This review was collected as part of a promotion.] This is by far a device that no other manufacturer or OEM can touch. Big screen, fast, S Pen and multi tasking. What more could you ask for in a device. Oh did I forget great battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME PHONE!!! I LOVE IT
on November 13, 2025
Posted by: Anonymous
Verified Purchase:Yes
AWESOME PHONE....I JUS LOVE IT......THIS IS MY FOUTH SAMSUNG ULTRA.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliably Great
on November 13, 2025
Posted by: TMPART
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
As expected and enjoyed. Galaxy never lets you down.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone that samsung would ever made
on November 13, 2025
Posted by: FelonBabilonico
[This review was collected as part of a promotion.] I've been using the phone for my daily needs—work, gaming, watching videos, and more. In all this time, it hasn't let me down at all, and honestly, I couldn't expect anything less from Samsung, since I know they're the best in the market when it comes to making phones. I love the quality of the sharp images and videos. The artificial intelligence features are also a big part of my phone usage because they're quite useful and really helpful, I have no more words to express my love for Samsung ^^
Value
5 out of 5
5
Response from Samsung USBy R&R TeamNovember 14, 2025
Hey there, we are grateful for your feedback on your Sasmsung Galaxy S25 Ultra. We are ecstatic to hear how many different ways you are using your device, and how helpful it has been to your for all of your daily tasks whether professional or personal. We look forward to hearing from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy s25
on November 14, 2025
Posted by: Chavez
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Definitely i love the phone.. i can do anything i want..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamNovember 14, 2025
Hey Chavez, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are having such an amazing experience with your phone, and that the possibilities feel endless for ways it can enhance your life every day. Please, reach out to us again in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best of the Best
on November 14, 2025
Posted by: Thomas
from Madison Wisconsin
Expertise:Expert
Verified Purchase:Yes
Great phone with excellent features. The picture, sound and processor are the best available. I'll be back for any new electronics. Well done!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
GREAT
on November 14, 2025
Posted by: CKNOX3225
Expertise:Expert
EVERYTHIG IS GREAT ALL WE NEED IS THE S PEN BACK WITH BLUETOOTH AND SAMSUNG NEEDS THERE OWN VIDEO CALLING FEATURE FOR ALL SAMSUNG DEVICES NO MATTER THE NETWORK
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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