Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(19,912 Reviews)
Open Ratings Snapshot
Rating breakdown 19,912 reviews
5 Stars
17,130
4 Stars
2,157
3 Stars
373
2 Stars
115
1 Star
137
87%of customers recommend this product. 
(
995 out of 1,145
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
This is the best smartphone on the world I love it
on November 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] When I use Galaxy AI that make everyting easy for my
And this is just the beguining of the future samsung is easy to use, safe, helpfull
Simple to discribe samsung in one word GREAT.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey Yancastillo, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you are loving the usage of Galaxy AI, and finding that it makes you life easier in a number of ways. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on November 13, 2025
Posted by: Vasanth
from North Carolina
Expertise:Expert
Verified Purchase:Yes
The best device I used so far, reliable, fast, and best AI device
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey there Vasanth, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are finding this to be the best device you have used, and that you are finding Galaxy AI so amazingly helpful for a range of daily tasks. We hope to hear from you again in the future with any questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my device!
on November 13, 2025
Posted by: RedBlue0121
[This review was collected as part of a promotion.] Love using my device for everything under the sun! I am still learning and exploring all of its features including the new Galaxy AI. The camera is amazing and functions are endless! The S pen adds extra flexibility for writing and photos!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, November 14, 2025
Hi RedBlue0121, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how much you love the usage of your device, and are finding it useful for a huge range of daily tasks. We hope you won't hesitate to reach out to us again in the future with questions, or additional feedback about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I want to try out the features. Especially the cam
on November 13, 2025
Posted by: Alwho1313
[This review was collected as part of a promotion.] I have a z folder but always liked my s24.ultra. would love to have a s 25 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome device
on November 13, 2025
Posted by: Sammmy
[This review was collected as part of a promotion.] This is by far a device that no other manufacturer or OEM can touch. Big screen, fast, S Pen and multi tasking. What more could you ask for in a device. Oh did I forget great battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME PHONE!!! I LOVE IT
on November 13, 2025
Posted by: Anonymous
Verified Purchase:Yes
AWESOME PHONE....I JUS LOVE IT......THIS IS MY FOUTH SAMSUNG ULTRA.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliably Great
on November 13, 2025
Posted by: TMPART
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
As expected and enjoyed. Galaxy never lets you down.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone that samsung would ever made
on November 13, 2025
Posted by: FelonBabilonico
[This review was collected as part of a promotion.] I've been using the phone for my daily needs—work, gaming, watching videos, and more. In all this time, it hasn't let me down at all, and honestly, I couldn't expect anything less from Samsung, since I know they're the best in the market when it comes to making phones. I love the quality of the sharp images and videos. The artificial intelligence features are also a big part of my phone usage because they're quite useful and really helpful, I have no more words to express my love for Samsung ^^
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 14, 2025
Hey there, we are grateful for your feedback on your Sasmsung Galaxy S25 Ultra. We are ecstatic to hear how many different ways you are using your device, and how helpful it has been to your for all of your daily tasks whether professional or personal. We look forward to hearing from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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