Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(23,824 Reviews)
Rating breakdown 23,824 reviews
5 Stars
20,438
4 Stars
2,620
3 Stars
451
2 Stars
143
1 Star
172
86%of customers recommend this product.
(
1,128 out of
1,314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
It's faster with battery protection turned on than my S24 was with no battery protection activated.
Response from Samsung USBy R&R Team, January 27, 2026
Hey there JayDubya, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device faster and longer lasting with the battery than your previous device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: The candy lady
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Works perfectly and I was able to get a cute pink that they don't have readily available in the stores. Love the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi The candy lady, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this device to work so perfectly for your needs, and that it is cute to look at every day. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ULTRA
on March 11, 2026
Posted by: Beast2001
[This review was collected as part of a promotion.] I have utilized the S25 ULTRA for nearly a full year, and it has proven to be a significant enhancement compared to my prior S22 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about phone is incredible!
on March 16, 2026
Posted by: Astroblade12
[This review was collected as part of a promotion.] There hasn't been a single thing in my life that I haven't used my S25 Ultra. For work, it maintains a robust battery life. This allows me to charge it once at the beginning of the day and be confident that it will last till after I get home. For the gym, it allows me to track my progress without breaking my rhythm by way of the quick access note feature with the Spen. For my social life, my camera allows me to capture all of my favorite moments including my older brothers wedding. While I am still getting the hand of the AI features, the best use i have has been work the magic eraser feature. I have seen comparisons online and I have to say I'm so happy I have a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features !
on March 22, 2026
Posted by: DeFamousXNOC
[This review was collected as part of a promotion.] I purchased this phone with the sole intent on having a better gaming experience. It has provided that and much much more. The sound for music and visuals for gamin are on point. The camera is insanely good. I can take clear and almost telescopic pictures of the moon with the 100× zoom feature in the camera app. I have yet to even have scratched the surface as far as the full capabilities of this phone and I am super excited to find out what Galaxy AI has to offer and for the future discoveries that are to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 7, 2026
Posted by: Deephrs
[This review was collected as part of a promotion.] Nice phone with lots of customization. Just needs a bit of polishing within the interface. Examples include opening in new windows vice same app. Also keyboard input needs to be a bit more robust and resilient, very easy to misinput.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the camera features.
on April 16, 2026
Posted by: Bluebunny820
[This review was collected as part of a promotion.] Being able to erase a cigarette but from a picture or a piece of trash you didn't see from an otherwise perfect picture is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 Ultra
on April 28, 2026
Posted by: Donnie
[This review was collected as part of a promotion.] Nothing really much to say...Best phone on the market " Hands Down".
Value
5
Written by a customer while visiting Samsung US