Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(20,135 Reviews)
Open Ratings Snapshot
Rating breakdown 20,135 reviews
5 Stars
17,275
4 Stars
2,185
3 Stars
388
2 Stars
127
1 Star
160
86%of customers recommend this product. 
(
1,100 out of 1,278
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great camera, video and everything else
on September 15, 2025
Posted by: Paulyman1
[This review was collected as part of a promotion.] Yes, also great for watching movies, gaming and video chats
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Setting the bar, spotted by Galaxy AI
on September 15, 2025
Posted by: Varthaer
[This review was collected as part of a promotion.] Samsung continues to push the boundaries of what a smartphone can do with the Galaxy S25 Ultra. This device takes an already excellent formula and refines it in meaningful ways that make a difference in daily use. The display is absolutely stunning — bright, sharp, and fluid — making everything from reading to gaming a pleasure. The cameras remain a highlight, offering impressive clarity and color accuracy in all lighting conditions, with zoom capabilities that are genuinely useful rather than gimmicky. Battery life is reliable, easily lasting a full day of heavy use, and charging speeds help keep downtime to a minimum. Performance is fast and consistent, whether switching between demanding apps or multitasking. What stands out most is how user-friendly the overall experience feels: Samsung has streamlined navigation, polished One UI, and reduced clutter so features are easier to access and customize. Galaxy AI has made the S25 Ultra extremely usable! The build quality is excellent, with a sleek design that feels premium in the hand while still being durable enough for daily life. Connectivity is strong, call quality is clear, and the phone integrates seamlessly with other devices in the Galaxy ecosystem. While competitors continue to release strong devices, the Galaxy S25 Ultra sets the bar by balancing raw power with thoughtful usability. It is a smartphone designed not just to impress on paper but to actually improve everyday life, and it succeeds across the board.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A very advance phone!
on September 15, 2025
Posted by: Saintsamsung88
[This review was collected as part of a promotion.] Hello,
I have the Galaxy S24 Ultra device, powered with AI technology and I love this phone. I like how it feels in my hands and the amount of CPU and storage space. Also, Samsung did a great job by making the screen almost unbreakable. You can drop this phone( Try not to!) and the screen would not break. So the touchscreen alone makes it worth having.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving the camera function
on September 15, 2025
Posted by: Latindevil
[This review was collected as part of a promotion.] I purchased this phone mainly because of the camera function. This phone takes amazing pictures, so clear and crisp.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PHONE FOR EVERY ACTIVITIES
on September 15, 2025
Posted by: SEATTLEWAYT
[This review was collected as part of a promotion.] On the personal side, using the S25 Ultra just feels premium and exciting every day. Even after months, the big screen and snappy performance make every task enjoyable—whether gaming, watching movies, or working. The S Pen is handy for notes but optional for many users. Some minor downsides exist, like the lack of a Face ID feature and the need to buy the charger separately, but these don't take away from the overall experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features & operates flawlessly
on September 15, 2025
Posted by: CJRocks666
[This review was collected as part of a promotion.] Galaxy AI is always on point no matter what I need done. It's streaming of my music and videos are always great quality. The gaming performance is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on September 15, 2025
Posted by: ArchangelOfAnarchy907
[This review was collected as part of a promotion.] This phone is great! It's very duable, and it is great for streaming. Galaxy AI has been very helpful for researching information for my writing. It's easy to use and I love using the stylus for photo editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unfiltered Review S25 Ultra
on September 15, 2025
Posted by: SirMaurice
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful, high-end smartphone with a focus on performance, an advanced camera system, and integrated AI features. Released in February 2025, it serves as the top-tier model in the S25 series. While it delivers major upgrades in performance and camera hardware, reviews from early to mid-2025 note some controversial changes and potential issues compared to its predecessor, the S24 Ultra.
Key features and upgrades
Performance: Powered by the exclusive Snapdragon 8 Elite "for Galaxy" processor, built on a more efficient 3nm process, the S25 Ultra offers a significant boost in performance over the S24 Ultra. It handles demanding tasks like mobile gaming smoothly, aided by a 40% larger vapor cooling chamber.
Display: The 6.9-inch Dynamic AMOLED 2X display is slightly larger than the previous generation, featuring thinner bezels for a more immersive viewing experience.
Camera: The quad-camera system features a powerful 200MP main sensor and a new 50MP ultrawide lens, a notable upgrade from the S24 Ultra's 12MP ultrawide. Photos are praised for their vibrancy, balance, and detailed output, especially in low light. Video quality is also excellent, though some reviewers noted color inconsistencies compared to the S24 Ultra.
Unfortunately, it has its moments of overheating and the screen isn't as as flawless from scratches and permanent thumb marks.
Not having the pen connected to Bluetooth sucks! Please include the charging brick for the next model!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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