Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,148 Reviews)
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,105 out of
1,284)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Samsung makes the best quality phones
on September 15, 2025
Posted by: Mk8230
[This review was collected as part of a promotion.] The best product ever made! Galaxy AI is the best product created
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Messages
on September 15, 2025
Posted by: Sissy1025
[This review was collected as part of a promotion.] Why why why did you stop using Samsung messaging app on the 25. Having to use Google or other apps is very inconvenient. I lost messages and photos.
BRING IT BACK
BRING IT BACK
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hey Sissy1025, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can come with a learning curve, especially with features that have been changed from previous usage. We have provided a link to the full device manual to help you align the settings to your preferences, and maximizing your messaging experience. We have also shared a link to the Samsung Support Team to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra
on September 15, 2025
Posted by: Mia315
[This review was collected as part of a promotion.] I love my S25 Ultra! Galaxy AI makes everything so much simpler. Playing games is more fun with the stylus and the picture quality is great! Music and podcast sound incredible and the photo quality is out of this world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy how clear and fast the apps are
on September 15, 2025
Posted by: Angel13
[This review was collected as part of a promotion.] I love it AI and how it works together with all my apps it very simple
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super good, fast
on September 15, 2025
Posted by: Dey3112
[This review was collected as part of a promotion.] All the functions are incredible, supper fast and luxurious
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is pretty durable. Haven't had any compl
on September 15, 2025
Posted by: Christina79
[This review was collected as part of a promotion.] The galaxy a I is pretty durable.I like it
I have no complaints about it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Performance
on September 15, 2025
Posted by: Excellent
[This review was collected as part of a promotion.] Galaxy ultra have good multi tasking performance and Camara is ultimate
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the graphics are amazing
on September 15, 2025
Posted by: cavemanwife
[This review was collected as part of a promotion.] I love it because I use it for streaming videos and playing games
Value
5
Written by a customer while visiting Samsung US