Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,156 Reviews)
Rating breakdown 20,156 reviews
5 Stars
17,292
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,105 out of
1,284)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
3
S25 Ultra v/s S25 Edge
on August 22, 2025
Posted by: GSGolden9
[This review was collected as part of a promotion.] I bought both a few weeks apart for the included Galaxy AI feature. No advantages for the 25 Ultra. The Edge is a better suited product for business use & travellers. Battery life is not an issue & serves a full 18 hour day.
Is there a path to trade in the 25 for a Fold 7?
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Hello there GSGolden9, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of devices to align to them. We have provided a link to the Samsung Support Team if you would like to discuss options available to you for your next device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone I’ve owned yet
on August 22, 2025
Posted by: Socalsoclean
[This review was collected as part of a promotion.] I’ve had a lot of Galaxy phones over the years, but the S25 Ultra feels like a whole different level. Right out of the box, the screen blew me away. It’s super bright, colors pop, and it’s smooth no matter what I’m doing. Watching movies, playing games, or even just scrolling through apps feels better on this display than any phone I’ve used before. Even outside in the sun, I can see everything clearly.
Performance has been rock solid. I haven’t run into a single slowdown. Apps open instantly, switching between them is seamless, and games run perfectly. The battery is also really dependable—I usually get a full day with heavy use, and charging it back up doesn’t take long at all.
The cameras are what impressed me the most. Photos look amazing in good lighting, but what surprised me was how clear they are at night. The zoom is crazy good too. I’ve taken shots from far away that still come out sharp and detailed. Honestly, it feels like carrying a pro camera in my pocket.
The phone itself feels premium in the hand. It’s sturdy but not too heavy, and the design is sleek. The S Pen is something I didn’t think I’d use much, but I actually reach for it all the time—whether it’s jotting down a quick note, editing a picture, or just navigating the phone.
All in all, this phone just does everything well. From performance to cameras to battery, it doesn’t cut corners anywhere. If you’re someone who wants a phone that can handle anything, the S25 Ultra won’t disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet!
on August 22, 2025
Posted by: CaptainAwesome
[This review was collected as part of a promotion.] The new galaxy Ai operating system is the fastest hands down on the market, of course when cereberus starts running their Ai system it will look like a snail next to a cheetah
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for Life
on August 22, 2025
Posted by: giggy77
[This review was collected as part of a promotion.] I love love love my S25 Ultra. I tried another devise by another company with a fruit name, but I had to come back to Samsung. It is reliable, easy to use, and the camera is so clear and crisp, there is none that comes close. I love using Galaxy AI, it helps he to get information quickly and accurately.
I am a Samsung user for life, I learned my lesson once from switching, no need to go anywhere else.
I am a Samsung user for life, I learned my lesson once from switching, no need to go anywhere else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it the phone is flawless
on August 22, 2025
Posted by: Jaelow
[This review was collected as part of a promotion.] I use my device for work mostly. The s pen mixed with AI is awesome. Taking notes and recording and taking photos is fabulous. I dont knownwhatbi would do without AI and the s pen. Keep it coming Samsung 💖
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always love a new phone!
on August 22, 2025
Posted by: Snickers2005
[This review was collected as part of a promotion.] I just got my new phone today, it still has that new phone smell! Lol I am excited to get to know all the new features as I upgraded from the S23 Ultra.
My phone is my lifeline, it helps me to keep track of everything in my life and the Ultra with the stylus is a must for me. I can design on the go and do my job from anywhere. With the addition of StarLink, now I literally can operate from anywhere!
Also, I am a huge AI fan, so the addition of Galaxy AI is very exciting to me.
I would like at add a photo of my phone, but as I use my phone to take photos, not quite sure how I would do that, lol!
My phone is my lifeline, it helps me to keep track of everything in my life and the Ultra with the stylus is a must for me. I can design on the go and do my job from anywhere. With the addition of StarLink, now I literally can operate from anywhere!
Also, I am a huge AI fan, so the addition of Galaxy AI is very exciting to me.
I would like at add a photo of my phone, but as I use my phone to take photos, not quite sure how I would do that, lol!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone ever!!!
on August 22, 2025
Posted by: Matty1987
[This review was collected as part of a promotion.] Love the big screen s pen works great best features love the use of AI gaming is crisp love love love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone.
on August 23, 2025
Posted by: Kaysbad
[This review was collected as part of a promotion.] The AI's easy to use the gaming and streaming is awesome. And it's great for everyday chores and life.
Value
5
Written by a customer while visiting Samsung US