Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(19,937 Reviews)
Rating breakdown 19,937 reviews
5 Stars
17,148
4 Stars
2,160
3 Stars
375
2 Stars
116
1 Star
138
87%of customers recommend this product.
(
999 out of
1,151)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This product is a great all around device
on September 15, 2025
Posted by: Slumerican1891
[This review was collected as part of a promotion.] This device is great all around, whether it be cellular or WiFi. Features are unmatched in every department!
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 15, 2025
Posted by: YaBoiBlue
[This review was collected as part of a promotion.] My Samsung Galaxy is great and actually has a useful AI Galaxy AI to help with everyday tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: Mikeright
[This review was collected as part of a promotion.] I like the Galaxy AI features on the phone like for fixing pictures, transcript assist, & browsing assist are most used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung makes the best quality phones
on September 15, 2025
Posted by: Mk8230
[This review was collected as part of a promotion.] The best product ever made! Galaxy AI is the best product created
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Messages
on September 15, 2025
Posted by: Sissy1025
[This review was collected as part of a promotion.] Why why why did you stop using Samsung messaging app on the 25. Having to use Google or other apps is very inconvenient. I lost messages and photos.
BRING IT BACK
BRING IT BACK
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Hey Sissy1025, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can come with a learning curve, especially with features that have been changed from previous usage. We have provided a link to the full device manual to help you align the settings to your preferences, and maximizing your messaging experience. We have also shared a link to the Samsung Support Team to help you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Ultra
on September 15, 2025
Posted by: Mia315
[This review was collected as part of a promotion.] I love my S25 Ultra! Galaxy AI makes everything so much simpler. Playing games is more fun with the stylus and the picture quality is great! Music and podcast sound incredible and the photo quality is out of this world!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy how clear and fast the apps are
on September 15, 2025
Posted by: Angel13
[This review was collected as part of a promotion.] I love it AI and how it works together with all my apps it very simple
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super good, fast
on September 15, 2025
Posted by: Dey3112
[This review was collected as part of a promotion.] All the functions are incredible, supper fast and luxurious
Value
5
Written by a customer while visiting Samsung US