Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,629 Reviews)
Rating breakdown 20,629 reviews
5 Stars
17,697
4 Stars
2,246
3 Stars
398
2 Stars
128
1 Star
160
86%of customers recommend this product.
(
1,112 out of
1,290)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love phone
on August 11, 2025
Posted by: Thessalonians20
[This review was collected as part of a promotion.] Phone helps me in so many ways I can hear clearly. It has features that I never knew existed. Like my very best excellent camera which takes amazing pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device changed my perception of AI assistants
on August 11, 2025
Posted by: Guero823
[This review was collected as part of a promotion.] My new s25 ultra is an upgrade from my old Galaxy S9. This new device is amazing I was apprehensive with all that new ai and all these features you know I figured that would just get in the way. But soon I found out that all these new features just made my device experience flow so much better. Samsung has always been my go-to for a phone I believe they are the leaders and mobile devices. And I would like to thank Samsung for making "Galaxy AI" making a quality device that helps you do things a lot smoother and better thanks again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 11, 2025
Posted by: M3rcrs
[This review was collected as part of a promotion.] The screen is great and the camera battery are good. Upgraded from s24ultra and was not expecting a major leap. However the new galaxy ai features surprised us. Great phone packed with powerful features. highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new feature
on August 11, 2025
Posted by: Phonegeek801
[This review was collected as part of a promotion.] Love the more powerful phone. Still the best device out there. Love the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Removing Bluetooth option for pen bad idea.
on August 11, 2025
Posted by: Esthelita
[This review was collected as part of a promotion.] Removing Bluetooth option for pen bad idea. I can't believe that this was done. I used to take lots of photos with this option.
Value
2
Response from Samsung USBy R&R Team, August 12, 2025
Hey Esthelita, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that changes to the functionality of your device can cause frustration as you integrate the redesigned features in to your usage. We have provided a link to an article to help you with the features of your new S Pen. We have also shared a link to the full device manual to assist you with the hand gestures and voice commands you can use to capture photos with your camera. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great,overall best phone ever.
on August 11, 2025
Posted by: Lu2itv
[This review was collected as part of a promotion.] The phones battery makes it outshine other devices. The device keeps up with my busy days and multitasking needs. To make days productive. The stylus keeps me organized in what daily task needs done. The camera is the most professional high tech I've experienced in a phone. Overall this device has been great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but battery
on August 11, 2025
Posted by: AJ1988
[This review was collected as part of a promotion.] Love the AI feature and all the other gimmicks, camera is good but only thing needs alot of improvement is battery size, bigger battery will go a long ways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone yet!
on August 11, 2025
Posted by: Skittn
[This review was collected as part of a promotion.] Quick interface! Love the stylus! Camera is way better than expected! Samsung watch 7 and the galaxy buds are a perfect pair to have with my samsung galaxy!
Value
5
Written by a customer while visiting Samsung US