Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(20,929 Reviews)
Open Ratings Snapshot
Rating breakdown 20,929 reviews
5 Stars
17,962
4 Stars
2,276
3 Stars
402
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,115 out of 1,293
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great upgrade
on August 1, 2025
Posted by: J Chan
Expertise:Expert
Verified Purchase:Yes
Generational upgrade from my S23 Ultra. Appreciating the new hardware upgrades and camera features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE RVER
on August 1, 2025
Posted by: CJCONS2
[This review was collected as part of a promotion.] Galaxy AI IS THE BEST AI HANDS DOWNThe integration of AI into consumer electronics is rapidly changing user experiences. Samsung's Galaxy AI showcases this evolution with features designed to enhance productivity and creative expression. These advancements are particularly promising when considering future flagship devices. Anticipation is already building for the Galaxy S25 Ultra, rumored to further optimize AI capabilities. The anticipated performance upgrades and software enhancements suggest a truly exceptional smartphone. Focusing on efficiency and user-centric design, the S25 Ultra will likely set a new benchmark. The combination of advanced AI and cutting-edge hardware promises a groundbreaking mobile experience. This synergy positions the Galaxy S25 Ultra to be a leader in the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG GALAXY S25 ULTRA IS ULTRA AWESOME!
on August 1, 2025
Posted by: Samsungirl77
[This review was collected as part of a promotion.] The ultra s25 has demonstrated significant enhancements in security features, effectively addressing the prevalent concerns of system vulnerabilities. This upgrade not only fortifies the device's defenses but also underscores the commitment to maintaining robust security measures. The integration of advanced encryption and secure communication protocols has significantly bolstered the overall protection of sensitive data. Furth"ermore, the enhanced user interface simplifies the management of security settings, making it more accessible for users. Overall, the ultra s25 exemplifies a forward-thinking approach to ensuring comprehensive and reliable security.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great hand feel. Miss the old S-Pen
on August 1, 2025
Posted by: Newshoes
[This review was collected as part of a promotion.] I upgraded from an S23 Ultra. I love the new shape just because I had a hard time keeping the older style's 'sleek design from flying out of my hand and across the room. The new Ai features are incredible. I love the real time translation option for calls. It's slimmer design is great and it's a little light so less hand/wrist fatigue.
I do miss some features of the older s-pens, but I can live with it. I also miss the ultra wide angle option on the older cameras, but overall I'm very happy with this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent experience
on August 1, 2025
Posted by: Jose
from Harrisburg Pennsylvania
Verified Purchase:Yes
It's very fast and advanced. Has great features. Very happy with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone! Love it!
on August 1, 2025
Posted by: MrDs247
[This review was collected as part of a promotion.] I would give this phone a 5 star rating... Which I'm sure I will lol. But I just got it 😆
Amazing phone!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good phone
on August 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] great phone with AI great pictures big screen great sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally BACK to Samsung
on August 2, 2025
Posted by: Zack27
[This review was collected as part of a promotion.] Loving new S25 ultra with GalaxyAI. I just switched back from three years with Oneplus and I'm loving it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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