Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(20,937 Reviews)
Open Ratings Snapshot
Rating breakdown 20,937 reviews
5 Stars
17,968
4 Stars
2,277
3 Stars
403
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,115 out of 1,293
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Great phone and camera
on August 1, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] Galaxy Ultra 25 is an amazing phone..the Galaxy AI is unobtrusive and extremely helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on August 1, 2025
Posted by: Jpax216
[This review was collected as part of a promotion.] Great phone. Quick and snappy. Awesome features. Nice screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone as it all
on August 1, 2025
Posted by: NachoGrande
[This review was collected as part of a promotion.] The s pen still has a a lot of features you need to for. Once you enable the AI there are tons of options to simply hold down on the screen and search images.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
New S25 Ultra
on August 1, 2025
Posted by: Henry
Verified Purchase:Yes
Still trying to set it up , without all kinds of interfernces from SAmsung adds
Response from Samsung USBy R&R TeamAugust 1, 2025
Hi Henry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted usage of your device is to you, and we would love nothing more than to assist you with this experience. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team if this matter continues, or you would like assistance with the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Photography friendly and wonderful options
on August 1, 2025
Posted by: destiniesdivine
[This review was collected as part of a promotion.] One of the few phones that you can dual Sim effectively on while also surfing tbe web, streaming music, and tossing the occasional mobile game in.
This phone also has one of the best mobile camera suites available where you can shoot, edit and post some very picturesque and memorable shots.
Also love the UI that Samsung makes for tbe Android ecosystem. Unlocked versions also give you a lot more capability to move between carriers at-will with your services.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very awesome phone
on August 1, 2025
Posted by: DevoursFlesh
[This review was collected as part of a promotion.] Not much into Ai so Galaxy Ai doesn't matter to me as I don't use AI as I have a mind to think and don't need AI to do it for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra has amazing quality and features
on August 1, 2025
Posted by: SKStudios
[This review was collected as part of a promotion.] I was unsure of how I would feel about Galaxy AI at first, but after trying it out, I think it's the best use of AI thus far, simply try it and it'll impress you with much easier certain tasks are. The S25 Ultra is a significant upgrade from previous models I've had, including my Galaxy Fold 3. From unparalleled performance to top quality visuals and sound enhancements, this phone actually feels worth the price. I normally use my phone for work and watching videos on youtube and it works very well for both. It even has an auto translation tool for translating different languages during phone calls which is helpful because my fiancé is from another country, as well as a handy auto chat translator which I use often not only to communicate with her family, but to help me learn her native language. Battery life is the best I've seen, and the fast response time is unmatched in the industry. I'm typing this review on my S25 Ultra now and every click on the keyboard feels responsive and somehow satisfying. Overall I would highly recommend this phone to anyone who may be on the fence and/or looking to upgrade to something that will last for many years to come. Truly an impressive and powerful device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great functionally
on August 1, 2025
Posted by: Cewattsii
[This review was collected as part of a promotion.] Best phone on the market. If I doubt look no further.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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