Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(20,939 Reviews)
Rating breakdown 20,939 reviews
5 Stars
17,970
4 Stars
2,277
3 Stars
403
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,115 out of
1,293)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
So Heavy! It will Ruin Scrolling Habits! 5☆
on July 31, 2025
Posted by: FormerScroller
[This review was collected as part of a promotion.] I used to get stuck on the couch or in bed, fascinated by the world scrolling by, reading news articles, and watching videos.
Not anymore!
My hand hurts after holding this up for more than a few minutes, which is wonderful to break a bad habit!
I was planning on going smaller, with the S25, but my carrier ATT, didn't accept my trade-in for that model, so between the S25+ and Ultra, I went with the best screen and longer battery life.
Looking back, I probably would have been more addicted to the S25, which probably has a more addicting form factor, even though I was initially trying to go smaller to avoid phone time!
This phone's display is gorgeous, and compared to my Note20, get's 40% brighter, which will be great for quick texts in the field, or responding to emails on the go. I haven't played around with Galaxy AI much yet, but I'm curious how I might put it to use.
The camera on this phone is incredible, and I was told people even shoot short films on it - and it comes with a video editor, which is wonderful! Apparently it can use Galaxy AI to edit your videos for you, which I'll have to try.
Not anymore!
My hand hurts after holding this up for more than a few minutes, which is wonderful to break a bad habit!
I was planning on going smaller, with the S25, but my carrier ATT, didn't accept my trade-in for that model, so between the S25+ and Ultra, I went with the best screen and longer battery life.
Looking back, I probably would have been more addicted to the S25, which probably has a more addicting form factor, even though I was initially trying to go smaller to avoid phone time!
This phone's display is gorgeous, and compared to my Note20, get's 40% brighter, which will be great for quick texts in the field, or responding to emails on the go. I haven't played around with Galaxy AI much yet, but I'm curious how I might put it to use.
The camera on this phone is incredible, and I was told people even shoot short films on it - and it comes with a video editor, which is wonderful! Apparently it can use Galaxy AI to edit your videos for you, which I'll have to try.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was a great choice.
on July 31, 2025
Posted by: Lav2Shop
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has a lot of great features and I love the AI enhancement. I was already using the AI features within Microsoft 365, so this new feature allowed me to also work from my phone.
Also, although I enjoyed the Z Fold4 and Z Fold5, I couldn't get pass the crease down the middle of the phone, so the S25 Ultra allowed me to keep the slim look, and still enjoy the new features of AI.
Customers cannot go wrong with the Galaxy S25 Ultra. I love it and look forward to seeing what's new in the new series. 😃
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s25 ultra is a great phone
on July 31, 2025
Posted by: Vlox75
[This review was collected as part of a promotion.] Great phone, photos and videos are really great AI Overview
+18
The Samsung Galaxy S25 Ultra is a top-tier smartphone with a focus on performance, display quality, and AI features. It boasts a large, immersive display, a powerful Snapdragon 8 Elite for Galaxy processor, and a versatile camera system. The built-in S Pen and advanced AI capabilities, including photo editing and storytelling tools, are also noteworthy.
The Samsung Galaxy S25 Ultra is a top-tier smartphone with a focus on performance, display quality, and AI features. It boasts a large, immersive display, a powerful Snapdragon 8 Elite for Galaxy processor, and a versatile camera system. The built-in S Pen and advanced AI capabilities, including photo editing and storytelling tools, are also noteworthy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone on the market , S25 ultra
on July 31, 2025
Posted by: Ilovesamsungwillss
[This review was collected as part of a promotion.] Samsung Galaxy S25, ultra 500 gig. It's by far the best the phone on the market today. And in my eyes the best phone ever made period it's by the best brand there's no comparison to any other phone out right by any other brand or any other model. I can't compare it to the camera clarity and features.
It's AI features are phenomenal the speed of the processor that's unreal the pitcher quality of this scream, it puts my TV to shame.
It's AI features are phenomenal the speed of the processor that's unreal the pitcher quality of this scream, it puts my TV to shame.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 31, 2025
Posted by: Rob0598
[This review was collected as part of a promotion.] I used the S22 Ultra before this, and the S25 Ultra feels like a very good upgrade. The screen is sharper and smoother, and the overall performance is noticeably faster. The camera is on another level, especially in low light—photos are clearer and more detailed than what I used to get on the S22 Ultra.
Battery life is better too, easily lasting a full day with heavy use, and the fast charging is a big plus. The phone feels premium and solid, and multitasking is effortless with no lag at all.
What really stands out this time is the Galaxy AI features. Live Translate and AI-powered summaries have actually been useful—especially for work and travel. Even photo editing with AI is easier now, with options to remove or move objects cleanly.
Overall, I’m really happy with this upgrade. It’s powerful, fast, and has a much better camera and display. The new AI features are practical, not just gimmicks—definitely worth moving up from the S22 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen size and cool features!!
on July 31, 2025
Posted by: 907Deke
[This review was collected as part of a promotion.] I am still learning AI, look forward to using more!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a good phone
on July 31, 2025
Posted by: HRed75
[This review was collected as part of a promotion.] I'm coming from a Note 20 Ultra. I appreciate the many similarities. I do not like the fact that it has far less storage/no ability to add additional external storage. I've also struggled w/ some settings & issues like a block on taking screenshots due to some apps permissions, & I didn't add any new apps. I've had to reset all permissions on apps to fix this after support on line had no ideas that worked. Also having issues w/the S-pen not working on all parts of the screen. I'm not sure if this is a Pen issue, a tech issue or an interference with my magnetic case, but when turning sideways to write it worked & the area it's not working is not where the magnet is, so I'll have to find out what's the deal on this too. The phone size is great as it's essentially the same as my Note 20. The S PEN was one of the chief reasons for choosing this model so I'm glad to have it IF we can find out why it's not working properly. I truly HATE getting new phones because of all the arduous things you must do to set it all up, hence I still had my Note 20 ultra before this switch. I hope in time this phone will all be sorted out, but I will always be disappointed in the mini storage allowance as the moment I smart switched everything over I had a FULL brand new phone I've had to go through many images/videos to upload elsewhere, costing me $$/ LOADS of time & frustration. I am having to continue this effort & delete images and videos on the daily to get storage space back! GALAXY AI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has fantastic features and faster than.
on July 31, 2025
Posted by: Gh2shopsamsung
[This review was collected as part of a promotion.] Here’s a detailed summary of the Samsung Galaxy S25 Ultra’s positives and key features as of mid-2025:
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✅ Samsung S25 Ultra – Positives
🌟 1. Stunning Display
6.9" QHD+ Dynamic AMOLED 2X screen
1–120Hz adaptive refresh rate
Peak brightness over 2,600 nits
Anti-reflective Gorilla Glass Armor 2 improves visibility and reduces glare outdoors
> ✅ Great for media, gaming, and outdoor use
---
⚡ 2. Flagship-Level Performance
Powered by the Snapdragon 8 Gen 4 Elite for Galaxy
Enhanced GPU and NPU for faster AI tasks and graphics
Paired with 12 GB RAM and 256 GB–1 TB storage
> ✅ Fast, smooth, and power-efficient even under heavy use
---
📸 3. Powerful Camera System
200 MP main sensor for sharp and detailed shots
12 MP ultra-wide
50 MP telephoto with 5× optical zoom
AI-powered enhancements for low-light and zoom clarity
> ✅ Best-in-class zoom, night photography, and AI editing tools
---
🧠 4. AI Features (Galaxy AI)
Live Translate, Chat Assist, and Generative Edit
Circle to Search powered by Google
New Voice Command Cross-App Control
> ✅ Makes everyday tasks smarter and more intuitive
---
🔋 5. Long Battery Life
5,000 mAh battery
Up to 17+ hours of screen-on time
Fast wired (45W) and wireless charging
> ✅ Easily lasts all day with intensive use
---
🛡 6. Premium Build & Durability
Titanium frame (stronger and lighter)
Gorilla Glass Armor 2 front and back
IP68 water and dust resistance
> ✅ Sleek, sturdy, and elegant in hand
Value
5
Written by a customer while visiting Samsung US