Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,032 Reviews)
Rating breakdown 21,032 reviews
5 Stars
18,051
4 Stars
2,288
3 Stars
404
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,118 out of
1,296)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love the large screen, everything is amazing
on July 28, 2025
Posted by: Johnson
[This review was collected as part of a promotion.] Everything works amazingly, have no complaints at all. The video and photo is to die for. The large screen is easy on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra and it's feutures
on July 28, 2025
Posted by: KevinB
[This review was collected as part of a promotion.] Here are the key features and specs of the Galaxy S25 Ultra 1 TB model (top‑tier flagship released early 2025):
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📱 Display & Design
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📱 Display & Design
6.9‑inch Dynamic LTPO AMOLED 2X, 120 Hz refresh with adaptive 1–120 Hz, HDR10+, and up to 2,600 nits peak brightness
1440×3120 resolution (~498 ppi) with Corning Gorilla Armor 2 glass protection
Ergonomic titanium frame, smoother rounded edges for better grip; available in exclusive Titanium Jetblack, Jadegreen, Pinkgold, Silverblue, Gray, and Whitesilver finishes
🚀 Performance & Memory
Powered by Snapdragon 8 Elite for Galaxy (TSMC 3 nm), delivering ~37–40% faster CPU, ~30% stronger GPU, and ~40% improved AI vs. S24 Ultra
Comes with Android 15 and One UI 7, offering features like Galaxy AI, Now Brief, Now Bar, routines, and cross‑app AI actions
Offers 12 GB RAM globally; 16 GB RAM variant and 1 TB storage available in South Korea, Mainland China, Hong Kong, and Taiwan only
1 TB internal storage, non‑expandable
📸 Camera System
📸 Camera System
Rear quad‑camera:
200 MP wide (f/1.7, 24 mm, dual‑direction PDAF, OIS)
50 MP ultra‑wide (120°, f/1.9)
50 MP periscope telephoto offering 5× optical zoom (f/3.4)
10 MP telephoto with 3× optical zoom (f/2.4)
Front camera: 12 MP (f/2.2) with support for 4K/30/60fps
Video recording up to 8K (7680×4320) at 30fps, 4K at up to 60/120fps and full‑HD slow‑motion modes
Built‑in ProVisual Engine image processor enhances detail, dynamic range, noise reduction. And a lot more....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance with smart Galaxy AI featur
on July 28, 2025
Posted by: JJTechFan
[This review was collected as part of a promotion.] I've been using my Samsung device daily for work, entertainment, and staying organized and it’s exceeded my expectations in every way. What stands out most is Galaxy AI. From intelligent photo editing to real-time language translation, it’s like having a personal assistant in my pocket. The AI even helps optimize battery life and suggests smart actions based on my habits, which saves me time every day.
Streaming movies and sports is a smooth experience with the vibrant display and excellent sound. I also use it for remote work, and multitasking is seamless thanks to the powerful processor and intuitive interface. Whether I’m using DeX mode, taking notes, or editing documents, it handles everything without slowing down.
This device has truly become an essential part of my daily routine. Galaxy AI makes it smarter and more helpful than any phone I’ve owned before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm pretty disappointed, actually, unfortunately w
on July 28, 2025
Posted by: NeverLucky13
[This review was collected as part of a promotion.] I don't know about the Galaxy AI don't know I have Gemini, on my phone I don't know if that's it. But I thought that was Google, I use Gemini, occasionally I'd never use Bixby for instance, I haven't used AI don't think at all since I've gotten this phone 2 months ago I tend to like the other one better. But, uh, maybe I'm just not using things correctly, and yeah, you need to learn more. I just hope the security is good because the last time I had my information. Hacked and my identity stolen over the whole thing, got into all my accounts. So I crossed my fingers even though I'm kind of disappointed with this model. That it's better in other ways to make a fork
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hi NeverLucky13, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know it can take time to learn all of the features and capabilities of your device after purchase. We have provided a link to the complete manual for your device to help you discover the capabilities of Galaxy AI and the ways you can use it to translate, edit photos and videos, among other amazing features. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has excellent features & so durable!
on July 28, 2025
Posted by: LivingDonorStar
[This review was collected as part of a promotion.] It's amazing just how much you can accomplish with the s25 ultra! And did I mention it's super durable? I am the queen of dropping phones, and I'm not just talking about on padded surfaces. I cannot tell you how many times I have dropped this phone with no case no cover no nothing on it and it only just recently took its first crack on the back of the phone not on the front not on the screen I have no shattered glass and like I drop it a lot! I'm always constantly screaming no in slow motion as I watch it hit the ground only to pick it up to see that there's no damage I don't know how they did it but they made this phone super durable!! Way to go Samsung, you've done it again!!!! 🩷
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 28, 2025
Posted by: Frozen
[This review was collected as part of a promotion.] On a dialy basis I use my phone for alarms, Gemini to set alarms, tell me about weather, or asking to play music/call someone. It understands and does what I need every time. My samsung has an amazing camera and it takes them in amazing quality. The battery life is wonderful and keeps up with multiple screens when working. I use the phone as the center of my business, completing assignments for school and regular use. So many times its saved that time it would take to go to my computer to look something up or write anything down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best galaxy phone ever!
on July 28, 2025
Posted by: luisalemn
[This review was collected as part of a promotion.] The performance of this phone is excellent, and it's even better with the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much. It's full of new things
on July 28, 2025
Posted by: JoeCool469
[This review was collected as part of a promotion.] The new Galaxy AI really made my life easier especially with the phone cuz it helped me learn new stuff about the phone.
It especially helped me learn about new things in school and help me out so much with it.
It's especially helpful in my current home life where if I need to learn how to cook something all I have to do is just snap a picture through the camera and then just have it help me with the cooking steps
It especially helped me learn about new things in school and help me out so much with it.
It's especially helpful in my current home life where if I need to learn how to cook something all I have to do is just snap a picture through the camera and then just have it help me with the cooking steps
Value
5
Written by a customer while visiting Samsung US