Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,091 Reviews)
Rating breakdown 21,091 reviews
5 Stars
18,098
4 Stars
2,296
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone, great features and not many issues.
on July 26, 2025
Posted by: Twyla1963
[This review was collected as part of a promotion.] Overall I like the phone its reliable, easy to use and get used to, features are good and sound is as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 26, 2025
Posted by: Beaud20
[This review was collected as part of a promotion.] The phone has been a device. It let me doing things that I may not have thought about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Continued smartphone superiority.
on July 26, 2025
Posted by: TisMeKellyB
[This review was collected as part of a promotion.] I've used the Galaxy AI several times already. I had a picture I had taken on a granite tabletop, and had to lengthen the tabletop. I used the Galaxy AI to complete this, you can't even tell did I did it. I don't think an hour goes by in a day that I don't pick up my Galaxy phone to use some unique feature that Samsung has to offer. My first ultra was 20, and it introduced me to the stylus unfortunately, or maybe, fortunately, I could never go back to a phone without a stylus. It provides features that you could never have without.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 26, 2025
Posted by: Two4one091528
[This review was collected as part of a promotion.] S25 ultra is the best phone samsung has produced so far, cameras excellent, ai perfect
Value
5
Written by a customer while visiting Samsung US
Posted by: Robe
Expertise:Beginner
Verified Purchase:Yes
I like the phone. It has nice features, the cameras are nice. It's has the quality you'd expect from Samsung.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing quality
on July 26, 2025
Posted by: Dizzybuy
[This review was collected as part of a promotion.] The titanium frame and large glass panels give a sense of quality and durability nit matched by any other phone I have seen. The cameras are amazing and with the integration of galaxy ai you can tune the pictures however you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 26, 2025
Posted by: Superbeast
[This review was collected as part of a promotion.] The Galaxy AI is very convenient at times. The picture and video quality are amazing. It's very sleek looking and feel. Very satisfied
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I miss the electromagnetic sensor
on July 26, 2025
Posted by: Dm0607
[This review was collected as part of a promotion.] I miss the electromagnetic sensor, in my S21 ultra I used a lot
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hi Dm0607, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day. Without knowing the specific usage you are attempting to accomplish, we have provided a link to the Samsung Support Team. They can work with you to review any and all options for the task you are attempting. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US