Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,131 Reviews)
Rating breakdown 21,131 reviews
5 Stars
18,134
4 Stars
2,299
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,120 out of
1,299)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Michelle S
from St Louis Mo
Expertise:Intermediate
Verified Purchase:Yes
They were able to help me and extend my period for trade in with little effort
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love the customization!
on July 12, 2025
Posted by: Mizzle
[This review was collected as part of a promotion.] I use this phone for everything! Appointment reminders, storing my cards, concert tickets, everything. I love the full display screen. What I have found most useful so far on this phone is the Galaxy AI circle to search feature. I'm using it at least once a day and 9 out of 10 times I find what I'm looking for. I'm not so big on watching movies on here but when I do, or with anything else, its always crisp and clear. And the customizations I'm able to do is the best thing I love about these phones. Downloading wallpapers, changing your apps, different fonts, and colors for your keyboard. It seems endless. I'll always have a Samsung Galaxy phone. Oh, and the camera is the other thing. Thats the main thing I look at when shopping for an upgrade. The quality of these photos I've taken is incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish and easy to operate
on July 12, 2025
Posted by: DogMama
[This review was collected as part of a promotion.] Streaming movies and shows is such a breeze, and gaming is so smooth. The camera quality is fantastic.
It's pretty wild to think about how far technology has come in such a short time. The ability to generate text with artificial intelligence is certainly a game changer. I'm curious to see what the future holds for Samsung.
The clarity of the audio output is not as pristine compared to the previous device. While the difference is noticeable, it doesn't significantly detract from the overall user experience. The sound still delivers adequate performance for everyday use. This slight compromise in audio fidelity is acceptable for this device. Consequently, the overall value remains satisfactory.
Galaxy AI was used to make this review.
It's pretty wild to think about how far technology has come in such a short time. The ability to generate text with artificial intelligence is certainly a game changer. I'm curious to see what the future holds for Samsung.
The clarity of the audio output is not as pristine compared to the previous device. While the difference is noticeable, it doesn't significantly detract from the overall user experience. The sound still delivers adequate performance for everyday use. This slight compromise in audio fidelity is acceptable for this device. Consequently, the overall value remains satisfactory.
Galaxy AI was used to make this review.
Value
5
Written by a customer while visiting Samsung US
Posted by: Erik
from Inland Empire, CA
Expertise:Intermediate
Verified Purchase:Yes
Very easy and fast process. Loving my new phone. I would definitely do it again. They paid what they promess for your trade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on July 12, 2025
Posted by: Josue
from Los Angeles
Expertise:Beginner
No complaints, I've been on my phone for six months now and I love it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
from New York, NY.
Expertise:Intermediate
Verified Purchase:Yes
Just got the Galaxy S25 Ultra 512GB (Unlocked), and I’m seriously impressed. The phone is speedy, the display is stunning, and the camera captures amazing photos—even in low light.
Battery life easily lasts me all day, and there’s more than enough storage for everything I need. It feels solid and premium in hand.
Overall, this phone is a beast. Totally worth the upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TENRYU
Verified Purchase:Yes
MY 1ST UPGRAD SCREWED MY NOTEOFACATION'S UP...
NEEDS TO BE FIXED
NEEDS TO BE FIXED
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best brand switch I have ever made.
on July 13, 2025
Posted by: CHEATEDONIPHONE
[This review was collected as part of a promotion.] The device offers impressive multitasking capabilities, allowing for seamless transitions between applications. Its performance is truly remarkable, ensuring a smooth and efficient user experience overall. The integration of the Galaxy AI further enhances the device's functionality. You will find that the features provided are quite exceptional. In fact I used a Galaxy AI feature to write this review.
Value
5
Written by a customer while visiting Samsung US