Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,177 Reviews)
Rating breakdown 21,177 reviews
5 Stars
18,170
4 Stars
2,307
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,121 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Matt
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from Z flip phone, this ultra is a powerhouse. I love the battery size, the beautiful screen, the amazing cameras, the way it feels, and the S pen. This phone can do everything my pc can do!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 4, 2025
Posted by: Almounds
[This review was collected as part of a promotion.] This phone has been awesome! The photos come out with so much vibrancy and detail! Streaming movies and games has never been easier! Galaxy AI has made my life so much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone All around
on July 4, 2025
Posted by: Donnad
Expertise:Intermediate
I love the Ultra s25. I is a computer in your hands. You can do almost anything on this phone.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 4, 2025
Posted by: SUNNY101
[This review was collected as part of a promotion.] My S25 Ultra with Galaxy AI makes day to day searches easy and effective. Longer battery life. Camera us amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera fast data download and upload
on July 4, 2025
Posted by: RAZIOrRayz
[This review was collected as part of a promotion.] I use it for streaming, games, also work and payments and payroll
Value
5
Written by a customer while visiting Samsung US
Posted by: Louisyomen
from TN
Expertise:Intermediate
Verified Purchase:Yes
Completely satisfied with the phone and the buying experience.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very light An excellent display
on July 4, 2025
Posted by: Nutechdaddy
[This review was collected as part of a promotion.] Galaxy AI helps me with everything the immersion display is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Photo features
on July 4, 2025
Posted by: Tonyc1
[This review was collected as part of a promotion.] I have purchased Samsung notes since version 3, enjoy having use them, like having a small computer in your pocket, since upgrading to the ultra it's features seem more limited, but could be my understanding of how to use it, but one thing on this one the pictures are not as vibrant, no matter what setting I have it own, my s24 ultra was better, even the microphone does not seem clear to my callers, I did not send it back I guess because im.a samsung supporter
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello Tonyc1, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know that updating to a new device with enhanced and redesigned features can take time to discover, and cause frustration as you begin your discovery. We have provided a link to the full device manual to help you with the different capabilities. We have also provided a link to an article to help you with the camera of your device. We have lastly, provided a link to the Samsung Support Team if you have questions, or believe your camera is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US