Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(21,751 Reviews)
Rating breakdown 21,751 reviews
5 Stars
18,658
4 Stars
2,371
3 Stars
425
2 Stars
134
1 Star
163
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
This phone does everything and more!
on June 30, 2025
Posted by: Chrisw0529
[This review was collected as part of a promotion.] Love the galaxy ai, it does anything you want it to. I also love the phone as a whole.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on June 30, 2025
Posted by: SoccerStud
[This review was collected as part of a promotion.] The phone and AI are great but the battery runs low daily. I have to charge it every day.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey SoccerStud, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the enhanced features of Galaxy AI on your device. We have provided links to guides to help you maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer assistance if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Love the AI features
on June 30, 2025
Posted by: Sweet223
[This review was collected as part of a promotion.] Galaxy AI has proven to be a valuable asset, significantly enhancing daily task management. The S Pen is frequently utilized, and the device's camera also delivers exceptional performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 30, 2025
Posted by: ShortyG
[This review was collected as part of a promotion.] Hands down has the bet features on any phone I have ever had.ive taken so many professional quality pictures ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond Expectations
on June 30, 2025
Posted by: StealthyScout
[This review was collected as part of a promotion.] The S25 Ultra is a testament to genuine innovation! As an S23 Ultra owner, I'm genuinely blown away by the upgrades to the object remover within the native gallery app. It's so much more precise and intelligent, making quick edits a breeze and truly enhancing my photos. And let's not forget the aesthetics – the new physical design is stunning and feels incredibly premium. This phone isn't just an upgrade; it's a significant step forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone
on June 30, 2025
Posted by: Zomb13M0mma
[This review was collected as part of a promotion.] So I got my new Galaxy just recently and I love it so much. I absolutely love the speed of this phone when connecting to other devices or even search engines. The Galaxy AI is a little new to me and I dont use it much but Im slowly getting the hang of everything it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Titanium Black Redefines Premium
on June 30, 2025
Posted by: Salvatore
[This review was collected as part of a promotion.] The Galaxy S25 Ultra in Titanium Black is a statement piece. From the moment I unboxed it, the deep matte finish and cool titanium edges made it feel like a true flagship. The Titanium Black color adds a level of sleekness and seriousness that’s unmatched—it’s professional, bold, and resists fingerprints incredibly well.
Daily use is smooth and powerful. I use Galaxy AI to summarize notes for work, real-time translate during video calls, and enhance images with one tap. The camera system is next level—super sharp even in low light. Streaming and gaming on the vibrant AMOLED screen is immersive, and the battery easily powers through long days.
This phone isn't just smart—it’s intelligently designed and stunning to look at. Galaxy AI makes it powerful. Titanium Black makes it iconic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy wins every time!
on June 30, 2025
Posted by: Raelynaura
[This review was collected as part of a promotion.] Since my first Samsung Galaxy purchase I have been a repeat customer for phones, watches, and ear buds. My Samsung Galaxy Ultra out performs my husband's phone in so many ways. The Galaxy AI is my go to for multiple life hacks and the camera and photo editing capabilities are top of the line. I use my phone for every aspect of my life, health, scheduling, social media, communications, shopping, you name it, and it performs at a 5 star rating every time. My clumsiness is an attestation to its durability.
Value
5
Written by a customer while visiting Samsung US