Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,086 Reviews)
Rating breakdown 22,086 reviews
5 Stars
18,944
4 Stars
2,416
3 Stars
428
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,304)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Great phone
on June 24, 2025
Posted by: Themoon3000
[This review was collected as part of a promotion.] The ai features on the s25 Ultra is really good. The camara erase is on a whole other level. I use it as my daily driver battery for me does last all day depending on how I use it if I use it heavily then I might have to recharge at night but if I use it lightly I can get around 2 day without charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far
on June 24, 2025
Posted by: MissyouShyanna
[This review was collected as part of a promotion.] I absolutely love this phone. The camera is better then a lot of phones because i can zoom in and take great pictures. It also has a panoramic view as well and love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and functions .
on June 24, 2025
Posted by: Love3But
[This review was collected as part of a promotion.] I use my Galaxy phone for everything. Family gathering and birthdays,and work. My phone takes great photos. I use the calendar to keep up with doctor appointments and special occasions such as birthdays, graduations and family reunions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera!
on June 24, 2025
Posted by: ZippySF
[This review was collected as part of a promotion.] The stylus makes photo and video editing a breeze and so much fun!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung AI is as close to sci-fi as you can get
on June 24, 2025
Posted by: MDNRMOM
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra with Samsung AI is an absolute powerhouse that raises the bar for flagship smartphones. Its sleek, premium design houses a stunning AMOLED display with vibrant colors and buttery-smooth scrolling. But the real game-changer? Samsung AI. This intelligent assistant doesn’t just suggest—it anticipates. From real-time photo enhancements to personalized app shortcuts and context-aware responses, it feels like your phone finally gets you.
The camera system is next-level. Samsung AI optimizes every shot on the fly, making night photos sharper and portraits more natural. The 200MP main sensor captures insane detail, and the AI auto-framing during video calls? Chef’s kiss.
Battery life is solid—easily a full day, even with heavy use. And performance? Blazing fast. Whether you're gaming, multitasking, or jumping between AI-enhanced features, the Snapdragon chip keeps things humming.
One minor gripe: AI suggestions can feel overzealous at times, but you can fine-tune them.
Bottom line: If you want a smart, sleek, future-ready phone that blends raw power with intelligent features, the S25 Ultra with Samsung AI is as close to sci-fi as you can get today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE LOVE OF MYLIFE
on June 24, 2025
Posted by: KINGIB
[This review was collected as part of a promotion.] Great features plus I'm an ultra fan since the S23 ultra. It reminds me of the Galaxy Notebook.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy of the series.
on June 24, 2025
Posted by: General
[This review was collected as part of a promotion.] Galaxy AI is so interesting. I never thought would be interested in not creating my own work but I can't draw to save my life and with AI at the palm of my hands I can have my ideas generated just by inputting my thoughts. Galaxy S25 Ultra is super fast and reliable. I can't wait to test drive my New camera features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bluetooth Pen
on June 24, 2025
Posted by: Nirjaa
[This review was collected as part of a promotion.] I don't like that the pen doesn't have bluetooth anymore.
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hey there Nirjaa, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your expectations are not being met with your new device. We have provided a link to an article to help you with the redesigned features of your accessory and integrate them in to your usage. We have also shared a link to the full device manual to help you with the hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US