Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,118 Reviews)
Rating breakdown 22,118 reviews
5 Stars
18,970
4 Stars
2,419
3 Stars
431
2 Stars
134
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4
Very nice phone
on June 18, 2025
Posted by: Robotoeyez
[This review was collected as part of a promotion.] This phone does almost everything I need super fast and responsive. Galaxy AI was the big push for this phone it's alright still could be improved to do more tasks with phone and apps. I do miss my Bluetooth s-pen hence it missing a star
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PRODUCT HAVE GRAT FEATURES AS 100X ZOOM GOOD
on June 18, 2025
Posted by: thegoatzin22
[This review was collected as part of a promotion.] I USE MY S25 TO SEE VIDEOS TAKE PHOTOS AND STUDY IMFORMATIONS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on June 18, 2025
Posted by: 564231
[This review was collected as part of a promotion.] Great phone and ai is very handy speakers are fabulous and screen is very clear. The camera is incredible and the zoom is unbelievable. Not too heavy or to big to carry in pocket. The processor seems to be fast.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt G
from Stanwood, Washington
Expertise:Intermediate
Verified Purchase:Yes
Not too much difference from my note 20u, wouldn't have replaced it if it wasn't breaking. Slightly better camera, better processor, but next upgrade I don't think I'll be going samsung, since they keep taking away quality of life features even on the ultra, when the ultra is the ultra because it has ALL the bells and whistles. I never use the s-pen anymore because it was best as a Bluetooth camera remote for me(no longer bluetooth) and the micro SD card tray is gone.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, June 19, 2025
Hi there Matt G, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand wanting to have specific functionality with your device, and we would love to help you maximize your experience. We have provided a link to an article to help you discover the redesigned S Pen features and integrate them in to your usage. We have also provided a link to the full device manual that will highlight the hand gestures and voice commands you can use with your camera for distance captures. We have lastly provided a link to the Samsung Support Team to help if you are interested in cloud based storage expansion. This has the added benefit of being able to access your media on any of your Samsung devices in your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 18, 2025
Posted by: ItsMeOk
[This review was collected as part of a promotion.] The phone has Galacy AI and works well for phone calls and messaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Phone
on June 18, 2025
Posted by: RyxanMar
[This review was collected as part of a promotion.] I use the S25 for gaming, streaming, and photos, and it's absolutely phenomenal. The new cameras are fantastic, the performance in games is great, and there's very little I can't do with this thing.
The Galaxy AI helps me keep some things on track too, marking photos up quite easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 18, 2025
Posted by: Dexter
[This review was collected as part of a promotion.] The phone's sleek design immediately caught my attention, showcasing a modern aesthetic that I appreciate. The vibrant display provides an immersive experience when watching videos or browsing content. Its advanced camera system allows me to capture stunning photos and videos with exceptional detail. The powerful processor ensures smooth multitasking and responsiveness for all my daily activities. Overall, I find the phone to be an exceptional device that has significantly improved my daily life.
The Galaxy AI is pretty cool also.
The Galaxy AI is pretty cool also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life and storage is good it's fast
on June 18, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great phone love the battery life and storage also speed is good
Written by a customer while visiting Samsung US