Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,133 Reviews)
Rating breakdown 22,133 reviews
5 Stars
18,983
4 Stars
2,420
3 Stars
431
2 Stars
135
1 Star
164
86%of customers recommend this product.
(
1,125 out of
1,305)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
One of the best flagship phones I've ever had
on June 10, 2025
Posted by: LovestheS25
[This review was collected as part of a promotion.] The Samsung S25 ultra is by far the best and most powerful phone I've ever had the privilege of owning. From the intelligent Galaxy Ai tools to the included Spen this phone never stops delivering! My favorite thing about this phone is the AI translation. I work for a university that had a lot of international students and this phone has been a real life saver when it comes to communication. The battery lasts all day and the speakers sound amazing! The cameras are top notch with the AI image editing is a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on June 10, 2025
Posted by: ItsShady
[This review was collected as part of a promotion.] The galaxy ai works wonders for making pictures better and translation but there are also a few things I dont like about this phone. For example I cant use my S-pen button to take pictures anymore and that was really convenient. Most things have been improved in this new phone but then at the same time it seems like some things have also taken a step back like my S-pen example. But overall its a good phone.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hey ItsShady, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are overall happy with the usage and enhanced capabilities of your device. We have provided a link to an article to help you with the redesigned S Pen features, and integrating themin to your usage. We have also provided a link to the full device manual that has the hand gestures and voice commands you can also use from a distance. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Lauren
from Nashville TN
Expertise:Intermediate
Verified Purchase:Yes
Everything I needed. Love the camera and AI tools that come standard
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for productivity
on June 10, 2025
Posted by: Sachatoasted
[This review was collected as part of a promotion.] I'd like to start by mentioning that I do not use this phone as my main phone, but as a separate device for schoolwork and drawing. It is my first time ever having a phone with an s pen and the experience has been fantastic, from the ease of use to the practicality of it (note taking without unlocking the phone, for example) this phone went above and beyond my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 galaxy has awesome features
on June 10, 2025
Posted by: Emanon
[This review was collected as part of a promotion.] Galaxy AI is awesome... extremely easy to use. Phone synced with old phone easily.
Value
5
Written by a customer while visiting Samsung US
Posted by: Andre
Verified Purchase:Yes
Awesome phone! Very responsive. I would recommend 100%
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features, and the meta ai is out amazing
on June 10, 2025
Posted by: Purpleraindrops317
[This review was collected as part of a promotion.] Has great features, and the galaxy ai is out of this world. Best phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy set up
on June 10, 2025
Posted by: Dahlia
[This review was collected as part of a promotion.] I'm excited for Samsung AI! It truly makes tasks easier, saving time. I know I'm not using it to its full potential, yet.
This phone was super easy to set up and transfer everything from my Galaxy 22!
The camera is awesome! Got an excellent picture of tonight's Strawberry Moon 🌙
This phone was super easy to set up and transfer everything from my Galaxy 22!
The camera is awesome! Got an excellent picture of tonight's Strawberry Moon 🌙
Value
5
Written by a customer while visiting Samsung US