Customer reviews from singer.com
Singer - Heavy Duty Classic Sewing Machine with Accessory Kit (Black)
Average customer rating
4.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
20
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Singer - Heavy Duty Classic Sewing Machine with Accessory Kit (Black)
Customer Rating
1
Terrible terrible machine.
on March 19, 2026
Posted by: Penn62
I’ve been sewing for many years. Just for context of my experience, I won Grand Champion for sewing at a Texas fair when I was a senior in high school using a Singer.
I bought a new Singer last year and it was a disaster. When I saw the black one, I just had to have it. Well, what a disappointment. It won’t stay threaded and it’s broken 4 needles in the last 2 days. Maybe it’s just a defective one, but 2 in a row? I am beyond upset. I’m in the middle of a project that needs to be done by next week and this machine has been a nightmare. It has actually taken the joy out of sewing.
I bought a new Singer last year and it was a disaster. When I saw the black one, I just had to have it. Well, what a disappointment. It won’t stay threaded and it’s broken 4 needles in the last 2 days. Maybe it’s just a defective one, but 2 in a row? I am beyond upset. I’m in the middle of a project that needs to be done by next week and this machine has been a nightmare. It has actually taken the joy out of sewing.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, April 29, 2026
"Dear Penn62, thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs.
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share. "
Please feel free to reach out at https://www.singer.com/Contact-Us with any further comments, concerns, or suggestions you wish to share. "
Written by a customer while visiting singer.com
Posted by: Shimes
from Durham nc
Verified Purchase:Yes
This replaces my venerable Featherweight
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Sandy from Houston
from Houston
Verified Purchase:Yes
This modern miracle does everything I need it to do, and with pizzazz and style! With this sewing machine, I make my projects 'walk and talk' all the way to completion. It's a dream come true.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Deer Park Daisy
from San Francisco, CA
Verified Purchase:Yes
I already owned a couple of Singer sewing machines, but I had to have this one. It's signature Gold and Black colors, and the fact that it has a metal chassis, made me want it even more! When I could arrange my finances so that I could pay for it, I immediately ordered it and haven't looked back.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: ddburbank
Verified Purchase:Yes
Love this machine for quilting! It handles the heaviness of quilts with ease.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
Verified Purchase:Yes
Overall it’s a great machine! However there are literally NO videos to help with setup, selecting your tension/thread length and width etc. reading the instructions didn’t help me one bit as I’m a very visual learner so it was a lot of trial and error to learn this machine. Please help us visual learners with videos Singer. It would help us greatly.
Response from singer.comBy Customer Service, May 5, 2025
Thank you for your very useful feedback!
The manual for this machine can be located on the Singer website.
I have pasted the link for you to access the manual. Please copy and paste it into your search window.
https://support.singer.com/
If you could reach out to our Customer Support Team we would like to assist further with videos that can assist you in learning your new machine. You can reach us at 800-474-6437.
The manual for this machine can be located on the Singer website.
I have pasted the link for you to access the manual. Please copy and paste it into your search window.
https://support.singer.com/
If you could reach out to our Customer Support Team we would like to assist further with videos that can assist you in learning your new machine. You can reach us at 800-474-6437.
Written by a customer while visiting singer.com
Posted by: Sew easy
from South Carolina
Verified Purchase:Yes
I am disappointed with this machine I had to send it to be fixed 33 days after I received it I’m afraid it is going to break again I sew a lot so I need a good machine
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
5
Wonderful HD Sewing Machine
on November 15, 2024
Posted by: Lisa80
from Texas
I bought this sewing machine about 4 months ago. It really feels heavy duty when you sew. I can tell the difference when I sew heavier fabric or more layers. It sews over seems if they were not there. Making button holes is easy and quick. I recommend this machine to anyone that has some experience sewing. It is great!
I would recommend this to a friend!
Written by a customer while visiting singer.com