Customer reviews from bestbuy-ca
Arlo - Refurbished Excellent - Essential 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Color Night Vision - White
Average customer rating
2.3 out of 5
2.3
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product. 
(
1 out of 3
)
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Customer Reviews for Arlo - Refurbished Excellent - Essential 1-Camera Outdoor Wireless 2K Security Camera (2nd Generation) with Color Night Vision - White
Customer Rating
1 out of 5
1
A truly fix-mounted camera
on December 31, 2023
Posted by: Jackson
from Ottawa
This camera comes with a fake track ball base mount which is non-adjustable. Camera can be only pointed straight forward from the mount. All the related ad and manual give incorrect/misleading info that it comes with an adjustable track ball mount. Wasting my time looking for menu and lining up for return at the store.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Failed 1 month after warranty expired
on March 22, 2024
Posted by: Networker
from Canada
Decent usability, but camera died 1 month after the warranty expired. Expect more out of a camera at this price point.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Door Cam / Street View
on October 7, 2025
Posted by: Tay
from Toronto
I was at work and my door cam caught a car theft and police investigation on my small dead end street! I didn’t think anything exciting ever happened in my neighborhood, I’ve only had the cam for a week so I’m curious to see if this is something that happens regularly?! It’s better than reality television haha! 10/10.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca