Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Bora Purple
Average customer rating
4.4
(1,569 Reviews)
Rating breakdown 1,569 reviews
5 Stars
1,002
4 Stars
357
3 Stars
98
2 Stars
48
1 Star
64
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Bora Purple
Customer Rating
2
Glass?
on February 10, 2023
Posted by: David
from Augusta GA
Expertise:Expert
Great phone but.. but.. why... why would you put GLASS on the outside of the phone! Vulnerable GLASS!!! Here's the kicker. It feels and looks like hard premium polymer or a very clean plastic. But for the love of all that is holy. Don't put GLASS!!!!!! on the part of the phone that is designed to take a hit. Having to repair mine because alittle pressure from my keys in my pocket poked it the wrong way. That back plate(s) should be hard and durable as diamonds.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, February 13, 2023
Hi David... Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your input as it ensures we remain innovative and improve on the designs and functionality of our products. Below is the link to Samsung Care+. They offer device protection against drops, spills, cracked screens, and mechanical failure. Plus, you’d have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Hinge and screen fragile
on February 12, 2023
Posted by: Patrick
from Tennessee
Expertise:Intermediate
Great idea for phone and works wonderfully but I can't recommend because the hinge and screen are very fragile when slight bump or short drop.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, February 13, 2023
Hi Patrick... Thank you for your feedback on the Samsung Galaxy Z Flip4. Your assessment is valuable as we aim to innovate and improve on the design and functionality of our products. Below is the link to Samsung Care+ which offers device protection against drops, spills, cracked screens, and mechanical failure. You would also have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've owned!!!
on October 6, 2022
Posted by: Seanzy
from Albuquerque, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my flip 3 for the flip 4. Love how it sits in my pocket no more falling out when I sit or bend. Wish it had a better camera lens and a better battery capacity but still the best phones I've owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Love It To Death, Best gimmick ever.
on October 17, 2022
Posted by: Rayn
from Milwaukee, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my z flip4 a little less than a month ago and I love it so much because its gimmick is useful and the camera is great with good battery life and a bright screen. My only problem is that the hinge broke a week ago, to where it would not open all the way, I already got a new one through warranty though.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Aesthetically gorgeous
on October 19, 2022
Posted by: Gertrude
from Elkin, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this almost a month ago and I was impressed by how the phone looks like and its functionality. I am still in awe until now and excited to discover more of it's features. Happy customer here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgic + modern awesomeness!
on October 19, 2022
Posted by: MetalChick616
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this 2 days ago and I am loving it! It's so cool to be able to have a smartphone but fold it closed just like back in the day (I loved my Razr). I love the functions on the cover screen. I can set the timers for my breaks at work from it. I can call my husband from it and it automatically sets to speakerphone. The ONLY thing I wish it did do that it doesn't do is Samsung Wallet from the cover screen. It's great being able to do those basic things without even having to open it. This is my first Flip smartphone and I'm a fan for life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone for high-waisted jeans
on October 19, 2022
Posted by: brightocean
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone for more than a month. It is definitely a premium upgrade from my Oneplus 7T. When folded in my high-waisted pocket, it doesn't stab me in the liver.
Wish there were more options to customize the cover screen. Being able to select which toggle buttons to show, or having the option to choose Google pay rather than Samsung pay are some missing features that I wish it had.
Battery is decent for Samsung, especially after the optimization period. A downgrade from my Oneplus 7T for sure though. More often than not it'd have to be topped up midway through the day.
Wish there were more options to customize the cover screen. Being able to select which toggle buttons to show, or having the option to choose Google pay rather than Samsung pay are some missing features that I wish it had.
Battery is decent for Samsung, especially after the optimization period. A downgrade from my Oneplus 7T for sure though. More often than not it'd have to be topped up midway through the day.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love it!
on October 19, 2022
Posted by: Byrd W
from Indianapolis, In
Expertise:Expert
[This review was collected as part of a promotion.] I've had both the folds and the flips, i love the flip for what it is, compact but still great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US