Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Bora Purple
Average customer rating
4.4
(1,569 Reviews)
Rating breakdown 1,569 reviews
5 Stars
1,002
4 Stars
357
3 Stars
98
2 Stars
48
1 Star
64
88%of customers recommend this product.
(
429 out of
489)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip4 256GB (Unlocked) - Bora Purple
Customer Rating
5
Best Phone Ever!
on October 18, 2022
Posted by: obviouslytt
from Columbus, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I just recently upgraded to the Flip 4 and absolutely love it! It's my first foldable and I love the form factor for taking photos, watching videos and how it fits so much better in a pocket folded!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone
on October 18, 2022
Posted by: Core
from Grand junction Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] The z-flip 4 is the best phone I've ever had and I love that it's a flip phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very versatile and handy!
on October 18, 2022
Posted by: Fozz
from Davenport,IA
Expertise:Expert
[This review was collected as part of a promotion.] Started with the Flip 3 and now have the 4. Even more improved!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on October 18, 2022
Posted by: Ktkatz
from Davenport, ia
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the flip, it's the perfect size and it just convenient. I upgraded from the 3, which I hope the screen issue if fixed, but other than that it's a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone Upgrade
on October 19, 2022
Posted by: Quelg0tvibe
from Chocolate NC
Expertise:Expert
[This review was collected as part of a promotion.] The phone is worth it I believe foldable phones have came a long way and this flip4 is just the right size and not to much. I look at it for someone who enjoys a big screen be also doesn't mind putting it away. I feel it's less prone to screen cracks as a top thing. I can say it's not as fast as it should be with what is powering it because coming from a s22 ultra it was faster. Hopefully with release of Android 13 they unlock the processor more for the speed it has to offer I get lag here and there on hiccups with system at times but random not often.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bad hinge
on January 12, 2023
Posted by: Zflip4 owner
from Texas
I got My z flip 4 in November and not even a month later the hinge sounds crunchy like there is sand in it and it's rough to open I lobe everything else about this phone I just hate the hinge is already braking
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hello,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your thoughts are welcomed as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Care+. With it, you can stay protected beyond the manufacturer’s warranty, receive as soon as same-day cracked screen repairs from $29 - $249 per claim, and enjoy 24/7 expert support and replacements as soon as next business day. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Delicate phone.
on January 19, 2023
Posted by: BackToSlatePhone
Expertise:Expert
I have had this device active for less than 60 days and I am on my second z flip 4. The first z flip 4 stopped opening past 40 degrees after being dropped on carpet. This has been the most babied phone I’ve ever owned for fear of breaking it. For now I went back to a slate phone because the z flip 4 is an incredibly delicate phone. I used T-Mobile’s warranty to replace this device.
Features
5
Performance
1
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 23, 2023
Hello,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Support, please reach out to them if you have any you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to Samsung Support, please reach out to them if you have any you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Battery
on January 20, 2023
Posted by: Plb5264
from TUCSON
Expertise:Intermediate
Very poor battery. Lasts 6 to 7 hours. When charging the phone is hot and shows a warning that phone is hot and could damage the phone. Charges fast but certainly gets hot
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
5
Response from Samsung USBy Bethany, Social Commerce, January 23, 2023
Hi Plb5264,
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your opinion is important as we strive to innovate and improve on the design and functionality of our products. I've attached a few links that should help with the battery life and temperature of your device. Also, since it sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Flip4. Your opinion is important as we strive to innovate and improve on the design and functionality of our products. I've attached a few links that should help with the battery life and temperature of your device. Also, since it sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US