Hello there, thank you for sharing your thoughts about your Samsung Galaxy Tab A11+ with us. We understand getting a new device can come with a learning curve and cause frustration during inital usage. We have some resources available online to help our customers become familiar with their chosen device, and customize the settings to their preferences. These include the complete manual for your device, tutorial videos, and our team of experts to assist you through chat any time you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Response from ATT.comBy AT&T, AT&T Care, September 20, 2026
Hi, thank you for sharing your feedback with us. We are sorry to hear that the Galaxy Tab A11+ didn't provide the user-friendly experience you were looking for and that you had to return it. Your comments are very important to us as we always look for ways to improve. We hope we can find a better fit for your needs in the future.
Response from ATT.comBy AT&T, AT&T Care, September 14, 2026
We’re thrilled to hear you're loving your new Samsung Galaxy Tab A11+ 5G, and exploring all its great features. We want you to get the most out of your new tech.
At AT&T, we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
Love the size of this tablet and it is good for what I use it for basic streaming apps and keeping notes.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, September 21, 2026
Hello, Vspence14! We’re thrilled to hear that you're loving your new Samsung Galaxy Tab A11, and exploring all its great features. We want you to get the most out of your new tech!
If you ever need any immediate, one-on-one assistance with your AT&T service or features, please feel free to DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
Response from ATT.comBy AT&T CARE - Kevin, September 20, 2026
Thank you for sharing your review with us! We are glad to hear that your new Samsung Galaxy Tab A11+ is working great and running perfectly for you. We hope you continue to enjoy your new tablet. If you have any questions or concerns in the future, you can contact us directly through one of the channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
The Samsung Galaxy Tab A11+ 5G (128GB, Gray) works perfectly for my daily use. Streaming movies, shows, and music is smooth and fast, and the 5G keeps everything running well when I’m not on Wi‑Fi. I also use it as a Kindle, and the screen makes reading comfortable. It’s lightweight, responsive, and dependable for everyday entertainment and reading.
Slow, terrible service connection anywhere, even on Wi-Fi. Don't recommend.
By Samsung, August 10, 2026
Hi there Abe S, thank you for sharing your experience of your Samsung Galaxy Tab A11+ with us. We know how important the reliable connection of your device to Wi-Fi or carrier connectivity is to you for uninterrupted usage. We have a few resources available online to assist you with this experience titled "Issues with mobile network connection on Samsung phone or tablet" and "Galaxy phone or tablet Wi-Fi connection issues". We also have an article available online to help you maximize the speed of your device titled "How to keep your Galaxy phone or tablet from slowing down". We also have our team of experts available through chat to assist you any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth