Customer reviews from RideJetson.com
Jetson - Jupiter Kick Scooter with LED Lights & Height Adjustable Handlebar - Black
Average customer rating
4.5
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
154
4 Stars
21
3 Stars
7
2 Stars
6
1 Star
14
87%of customers recommend this product.
(
148 out of
171)
Customer Reviews for Jetson - Jupiter Kick Scooter with LED Lights & Height Adjustable Handlebar - Black
Customer Rating
1
Trash product
on December 27, 2021
Posted by: Submortal
from Dallas TX
This product is trashm I went to go assemble it and the screw isn't long enough to reach the nut on the other side to hold the handlebars onto the scooter. So it is literally a lightup paperweight. Trash. Do t buy
No, I would not recommend this to a friend.
Response from RideJetson.comBy Support, December 29, 2021
Hello there! I am so sorry to hear about your Jupiter scooter. We would love the opportunity to turn this around for you, please reach out to us at ridejetson.com/chat
Written by a customer while visiting RideJetson.com
Customer Rating
5
Amazing for Autism
on February 22, 2022
Posted by: Parkour_305
from Instagram
My son is autistic and fell in love with the lights. He began kicking around the house, now he zips in and out of rooms like a champ. I cant het him off this thing!
Thanks Jetson for making an amazing autism product!
Thanks Jetson for making an amazing autism product!
I would recommend this to a friend!
Response from RideJetson.comBy Support Team, February 27, 2022
Thank you so much for your kind words on your Jupiter. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Written by a customer while visiting RideJetson.com
Customer Rating
5
The Jetson Jupiter is awesome!
on March 18, 2022
Posted by: Happy Dad
from Miami, FL
My son got this as a Christmas present and fell in love with it right away. He loves the lights and he began walking it around the house. A week later he is riding it in short bursts. Now he flys around the house with ease! It keeps him entertained and exercised! It helps burn off energy so he gets a good nights sleep!
Thanks Jetson for an awesome product!
Thanks Jetson for an awesome product!
I would recommend this to a friend!
Response from RideJetson.comBy Support, March 18, 2022
Thank you so much for your kind review! We are happy to hear of your son's enjoyment of his Jupiter. Keep Moving!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Awesome look!
on April 5, 2022
Posted by: Tony #1tarheelfan
from Dubuque, Iowa
We bought this for my son and he loves it. He really loves the changing light feature
I would recommend this to a friend!
Response from RideJetson.comBy Support Team, April 5, 2022
Thank you for leaving such a great review! We are glad you and your son are enjoying your Jupiter. Keep moving!
Written by a customer while visiting RideJetson.com
Customer Rating
1
Stem won’t release
on April 10, 2022
Posted by: Bobsqd7
from Chicago
Simple set up on all videos. We can’t get the stem out to put handlebar on. No reason this should ever happen. Now will have to go through replacement process.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Support, April 10, 2022
Hi Bob We are so sorry that you are experiencing this issue with your Jupiter Kick Scooter. The best way for us to help you with this issue is by going through the warranty process. We cant wait to get you riding again.
Written by a customer while visiting RideJetson.com
Customer Rating
4
Awesome Ride!
on April 11, 2022
Posted by: Johnson_6
from Richmond,Va
We bought this scooter about 6months ago and my 9yo son still loves it. This scooter has been used almost everyday and it still works perfectly. It was easy to put together, the instructions were clear and user friendly. Very happy with this purchase!
I would recommend this to a friend!
Response from RideJetson.comBy Support, April 11, 2022
Hi Johnson we are so happy that your son is getting the most out of his Jupiter Kick Scooter. We want to thank you so much for your kind review. We always love to hear from happy customers.
Written by a customer while visiting RideJetson.com
Customer Rating
1
HORRIBLE
on April 14, 2022
Posted by: Wheels don’t stay lined
from Madison, WI
This scooter was defective. They sent me two more replacements that were DEFECTIVE!! So dangerous for my child! The wheel never stays in line and I would never purchase from this brand again!!
No, I would not recommend this to a friend.
Response from RideJetson.comBy Support Team, April 15, 2022
Hi! We are so sorry to hear you are having issues with your Jupiter scooter's wheel not turning. We would love to turn this experience around for you. Please message us at ridejetson.com/chat so we can better assist you.
Written by a customer while visiting RideJetson.com
Customer Rating
1
Worst Scooter Ever
on April 14, 2022
Posted by: Idan
from Miami
I bought it for my daughter’s birthday and after 2 weeks the paint has peeled off.
This scooter isn’t safe for kids as it brake easily!!! Please do not tempt to buy it because of the low price.
Worst customer service!!!
This scooter isn’t safe for kids as it brake easily!!! Please do not tempt to buy it because of the low price.
Worst customer service!!!
No, I would not recommend this to a friend.
Response from RideJetson.comBy Support Team, April 15, 2022
Hi Idan. We are so sorry to hear the paint peeled off your Jupiter scooter and the brakes are not working properly. We would love to turn this experience around for you. Please message us at ridejetson.com/chat so we can better assist you.
Written by a customer while visiting RideJetson.com