Customer reviews from RideJetson.com
Jetson - Jupiter Kick Scooter with LED Lights & Height Adjustable Handlebar - Black
Average customer rating
4.5
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
154
4 Stars
21
3 Stars
7
2 Stars
6
1 Star
14
87%of customers recommend this product.
(
148 out of
171)
Customer Reviews for Jetson - Jupiter Kick Scooter with LED Lights & Height Adjustable Handlebar - Black
Customer Rating
1
Please pass on this scooter
on August 25, 2020
Posted by: Elisha
from Philadelphia pa
This scooter has a terrible design flaw. The batteries will become loose and the lights will shut off. The bolt that holds the wheel straight will also become loose.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Customer Service, August 25, 2020
We’re sorry to hear about your Jupiter Scooter, we are here to help. Please email us at reviewresponse@ridejetson.com for troubleshooting and warranty support.
Written by a customer while visiting RideJetson.com
Customer Rating
5
Great scooter!!
on September 21, 2020
Posted by: Vanessa
from Brea, CA
Bought one for my son for Christmas and he loved it! His older sister liked it so much she begged for one of her own so we bought her one a couple months of go. They both love showing off the lights on our nightly walks.
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Customer Rating
5
Very affordable, stylish, & seems durable
on September 23, 2020
Posted by: Josh89
from MA
We just purchased this kick scooter for our 6 year old daughter and she loves it already!!! The light up features are dope, the handle bar grip is very comfortable to prevent kids hands from slipping off, and it seems durable. We also love that it comes with a 1 yr. warranty. We also love the teal color on this product, looking forward to having it for years to come as our daughter ages with it!!!
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Customer Rating
1
Straight Garbage!!
on January 19, 2021
Posted by: Papaegg1
I bought two of them for my 9yr old son and not broke around the same time and in the sacrament are of the scooter! Please don’t buy this item- You’ll be very sorry if you do!!!
No, I would not recommend this to a friend.
Response from RideJetson.comBy Jetson Support, Customer Service, January 25, 2021
Hi There, we’d love to learn more about your situation and how we can make it right for you. Please email us at Reviewresponse@ridejetson.com with code #1189 and we’ll get you up and riding again.
Written by a customer while visiting RideJetson.com
Customer Rating
1
Instructions not clear
on March 19, 2021
Posted by: Qweryioophdahllmbxae
Absolutely terrible instructions. Couldn’t even ride it because the instructions are wrong, barely tells me how to assemble it as well.
No, I would not recommend this to a friend.
Response from RideJetson.comBy Customer Service, October 14, 2021
Hi,We do apologize for any inconvenience this may have caused. We’d love to learn more about your situation and how we can make it right for you. I have listed a step by step video to assist you with assembly.
https://www.youtube.com/watch?v=_e-mVI9aw5Y
Please email us at Reviewresponse@ridejetson.com and get you up and riding.
https://www.youtube.com/watch?v=_e-mVI9aw5Y
Please email us at Reviewresponse@ridejetson.com and get you up and riding.
Written by a customer while visiting RideJetson.com
Customer Rating
4
Great design
on March 31, 2021
Posted by: Mom an cj
from Florida
My son loves the lights on the wheels when he rides.
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com
Posted by: Sofía
Verified Purchase:Yes
Came broken, and it was suppose to be for a less fortunate child in the Dominican Republic ended throwing it in tje garbage !
Response from RideJetson.comBy Customer Service, October 5, 2021
Hi,We do apologize for any inconvenience this may have caused. We’d love to learn more about your situation and how we can make it right for you. Please email us at Reviewresponse@ridejetson.com and get you up and riding.
Written by a customer while visiting RideJetson.com
Customer Rating
4
I have bought over 1000 scooters this year. For many children with birthdays. I have had no complaints. Still buying for all the birthday children.
on October 17, 2021
Posted by: Vlschulte
from Utah
Verified Purchase:Yes
I scooters are great for 5 and up. I have zero issues.
I would recommend this to a friend!
Written by a customer while visiting RideJetson.com